Nurse Account Manager
Company: Guardian PHarmacy, LLC
Location: San Diego
Posted on: September 18, 2023
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Job Description:
San Diego, California, United States of AmericaRons Pharmacy is
part of the Guardian Pharmacy Services network and prides itself on
its customer service. Each team member plays an integral part in
the success of the pharmacy.Schedule: M-F 8am to 5pmPay Range: $28
- $40/hourLTC experience and at least an LVN license required.This
role will be performed onsite at a closed-door pharmacy in San
Diego, CA. All patient interactions will be over the phone.
Comprehensive training provided side by side with training
team.Must be comfortable working in a high-volume environment.We
offer full time benefits including health, vision, dental and
matching 401k options.Assist in achievement of business plan
through retention of existing clients, increasing sales to existing
clients (penetration of census), and building strong customer
relationships by providing clinical assistance, regulatory support,
and client staff education in Skilled Nursing and Assisted Living
Facilities. Function as liaison between pharmacy operations and the
customer, working with operations team to ensure superior delivery
of pharmaceutical products and services.Attributes Required: Work
Ethic/Integrity must possess intrinsic drive to excel coupled with
values in line with company philosophy Leadership ability to lead
project teams to deadlines, while maintaining strong team
orientation Relational ability to build relationships with business
unit management and become trusted advisor Strategy and Planning
ability to think ahead, plan and manage time efficiently Problem
Solving ability to analyze causes and solve problems at both a
strategic and functional level Team Oriented ability to work
effectively and collaboratively with all team membersEssential job
functions (include the following): Provide training and orientation
to customers during facility implementation, to include supporting
E-MAR when utilized Ensure new service is error-free and transition
process is as flawless as possible Provide training to facility
staff regarding survey process, medication administration, risk
management, performance improvement Develop and maintain Assisted
Living Education programs which meet State requirements for
training Coordinate and provide Assisted Living Educational
training at the pharmacy as well as on-site at our Assisted Living
Facilities as required Assure quality assurance materials reflect
facility scope of practice and Guardian standards Work with
Operations team to identify areas for improvement, maintaining
effective documentation, and resolution During site visits, monitor
service level and report service issues Work with Operations team
to identify areas of excellence, maintaining documentation to build
strong customer and employee relationships Maintain compliance and
expertise regarding current health care and pharmacy industry
standards of practice, regulations, changes and clinical skill
needed to support customers Monitor quality improvement processes,
standards of practice, policy and procedures (internal and
external), and report to management team Assist customers with
action plans to minimize risk in facilities Conduct mock surveys or
assist customers in other ways as requested for survey process Plan
and execute family communication programs in conjunction with
marketing team to new or prospective facilities Participate in
cycle check-in as needed Facility in-services and clinical
education training on site at customer locations Other essential
functions and duties may be assigned as neededEducation and/or
Certifications: Nursing Degree (LPN) Active State Nursing license
requiredSkills and Qualifications: Experience in Assisted Living,
Skilled Nursing facility, or Geriatric hospital a plus Advanced
computer skills, including excel, word and PowerPoint required
Ability to work independently and deliver to deadlines Ability to
solve problems with minimal direction Great attention to detail and
accuracy Ability to excel in a fast-paced, team-oriented
environment working on multiple tasks simultaneously, while
adhering to strict deadlines Quality minded; motivated to seek out
errors and inquire when something appears inaccurateWork
Environment: Requires up to 75% travel, by air and ground Ability
to work flexible hoursFull-Time employees working 30+ hours per
week are eligible to enroll in our comprehensive benefits package,
which includes medical, dental, vision, short and long-term
disability, life and supplemental life insurance, and PTO.All
employeesare eligible to enroll in our company matched 401(k)
plan.
Keywords: Guardian PHarmacy, LLC, San Diego , Nurse Account Manager, Healthcare , San Diego, California
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