Clinical Account Specialist - San Diego/ California and Hawaii
Company: myGwork
Location: San Diego
Posted on: November 18, 2023
Job Description:
Job DescriptionThe Women's Health Clinical Account Specialist
(WH CAS) supports customers by providing clinical information on
our Company's products, as well as education, and supporting
clinical training programs. They do this to support customer needs,
to help the provider or system meet the goals of their patients.
The Clinical Account Specialist is a key member of our
customer-facing team and is responsible for partnering with
customers to address identified needs, educating stakeholders, and
driving results that are consistent with the Company's mission and
goals.The Women's Health Clinical Account Specialist is the primary
point of contact for a variety of customers within their assigned
geography. These customers may include Health Care Providers such
as Physicians across multiple specialties, Nurse Practitioners,
Physician Assistants, Midwives, Nurses and Pharmacist in addition
to quality Directors, Service Line Leaders, Family Planning
Counselors, Office and Pharmacy Managers and other Support Staff.
Within their geography, there are a diverse set of health care
locations that they will call upon in to execute their role
including: Clinics, Health Departments, Integrated Delivery
Networks, Hospitals and Residency programs, Federally Qualified
Health Centers, Universities, Independent Physician Associations,
Management Service Organizations, Planned Parenthood and Family
Planning Clinics, Military Treatment Facilities, and Indian Health
Services.The Women's Health Clinical Account Specialist is a key
member of the local Customer Team that works collaboratively with
other Company field-based employees such as Women's Health Account
Executives, Payer Account Executives, National Account Executives,
Government Affairs Executives, as well as other members of the
extended team.Primary Responsibilities:
- Engaging in balanced product sales presentations with Health
Care Providers and Health Care Business Professionals to align
customer needs and Company products in accordance with product
labeling and professional society recommendations.
- Serving as a product expert and conveying technical and
clinical information in an accurate and clear manner to encourage
proper product utilization while meeting the needs of
customers.
- Understanding of the local managed care and reimbursement
environment relevant to various customer segments and communicating
proficiently regarding such matters.
- Building and maintaining strong customer partnerships.
- Providing our Company management with updates on customer needs
as it relates to helping them improve patient health outcomes,
customer feedback, marketplace dynamics, and progress towards
quality goals.
- Effectively managing complex account interdependencies to
develop both short and long-term account plans in collaboration
with the extended account team.
- Conducting routine product in-services with accounts to ensure
proper education and utilization of product in accordance with
labeling.
- Regularly monitoring and assessing business performance against
objectives, including competitive activity and identification of
market trends using company-provided tools.
- Developing and executing a territory and account level business
plan in accordance with Company policies, standards, and
ethics.
- Conducting routine account business reviews with key customers
to support the needs of customers.
- Maintaining ongoing product and ecosystem knowledge and
certification on the Company portfolio for which they are
responsible.
- Completing administrative requirements on time and
accurately.
- Embracing Organon's culture: Be real, We all belong, Bring your
fire, Own it, Rise together and Keep moving.Specifically:
- Within select customer accounts, acts as the primary point of
contact for the customer, meets with key customers/personnel to
maintain an understanding of their current practice structure,
business model, and key influencers (ex: Managed Care
Organization/payers, Management Service Organizations (MSOs),
employers, state policy, advocacy groups, coalitions), and their
patients' needs. Identifies business opportunities and makes
information available to relevant stakeholders to support the
identified customer and organizational needs.
- Understanding and appropriate support of complex procurement
environment that includes multiple channels: Buy and Bill,
Assignment of Benefits (AOB) and 340B. Knowledge of Managed Care,
State Medicaid, Managed Medicaid, Kaiser, Management Service
Organizations, Group Purchasing Organizations, Independent
Physician Associations, and procurement pathway in Public Segments.
Also requires awareness of complexities of the Affordable Care Act
(ACA), Family Planning waivers and grants, Federal and National
policies, as well as religious exemptions.
- For select customer accounts, coordinate with our Company's
extended customer team to outline customer strategy for
interactions/relationships aimed at improved customer and patient
support.Education Minimum Requirements:
- BA/BS degree plus 2 to 6 years of sales experience OR 6+ years
of the following equivalent experience.Required Experience and
Skills:
- Equivalent experience can be: professional sales experience,
work experience in the healthcare/scientific field (including
pharmaceutical, biotech, or medical devices) that is not sales
related, professional marketing experience, or military experience.
Demonstrated excellence in current or previous professional
roles.
- Excellent interpersonal and communication skills.
- Ability to analyze metrics to assess progress against
objectives.
- Ability to work both independently and within a team
environment.
- Flexibility, willingness, and desire to work in a dynamic,
fast-paced environment.
- Strong organizational and time management skills.
- Valid driver's license.
- Willing and able to travel as needed (varying % depending on
territory)
- Willingness to complete credentialing requirements to ensure
in-person access with accounts.Preferred Experience and Skills:
- BA/BS degree plus 6 to 8 years of sales experience OR 10+ years
of the following equivalent experience, with at least 4 years in
pharmaceutical, biotech, or healthcare industries.
- Equivalent experience can be: professional sales experience,
work experience in the healthcare/scientific field (including
pharmaceutical, biotech, or medical devices) that is not sales
related, professional marketing experience, or military
experience.
- Previous sales, account management, consultative, or customer
service experience.
- Buy and Bill Experience.
- Experience in women's health industry.This territory covers:
- This territory covers San Diego/California and Hawaii, the
selected candidate must reside in this territory.
- Travel (%) depends on the selected candidate's location within
the territory.
- This position reports to the Regional Manager.Who We
Are:Organon delivers ingenious health solutions that enable people
to live their best lives. We are a $6.5 billion global healthcare
company focused on making a world of difference for women, their
families and the communities they care for. We have an important
portfolio and are growing it by investing in the unmet needs of
Women's Health, expanding access to leading biosimilars and
touching lives with a diverse and trusted portfolio of health
solutions. Our Vision is clear: A better and healthier every day
for every woman.US and PR Residents OnlyIf you require reasonable
accommodation(s) in completing an application, interviewing, or
otherwise participating in the employee selection process, please
email us at staffingaadar@organon.com.For more information about
personal rights under Equal Employment Opportunity, visit:EEOC
PosterEEOC GINA SupplementOFCCP EEO SupplementOFCCP Pay
Transparency Rule Organon proudly embraces diversity in all of its
manifestations and is committed to equal opportunity in the terms
and conditions of employment for all employees and job applicants
without regard to race, color, religion, sex, sexual orientation,
age, gender identity, or gender expression, national origin,
disability, veteran status or any other characteristic protected by
state or federal law.Search Firm Representatives Please Read
Carefully Organon LLC., does not accept unsolicited assistance from
search firms for employment opportunities. All CVs / resumes
submitted by search firms to any employee at our company without a
valid written search agreement in place for this position will be
deemed the sole property of our company. No fee will be paid in the
event a candidate is hired by our company as a result of an agency
referral where no pre-existing agreement is in place. Where agency
agreements are in place, introductions are position specific.
Please, no phone calls or emails. Applicable to United States
Positions Only: Under various U.S. state laws, Organon is required
to provide a reasonable estimate of the salary range for this job.
Final salary determinations take a number of factors into account
including, but not limited to, primary work location, relevant
skills, education level, and/or prior work experience. The
applicable salary range for this position in the U.S. is stated
below. Benefits offered in the U.S. include a retirement savings
plan, paid vacation and holiday time, paid caregiver/parental and
medical leave, and health benefits including medical, prescription
drug, dental, and vision coverage in accordance with the terms and
conditions of the applicable plans.Annualized Salary Range
(US)$83,000.00 - $140,800.00Employee Status: RegularRelocation:No
relocationVISA Sponsorship:Travel Requirements: Organon employees
must be able to satisfy all applicable travel and credentialing
requirements, including associated vaccination
prerequisites.Flexible Work Arrangements:Shift:Valid Driving
License:Hazardous Material(s):Number of Openings: 1Requisition
ID:R522340
This employer is a corporate member of
myGwork - LGBTQ+ professionals, the business community for LGBTQ+
professionals,
students, inclusive employers & anyone who believes in workplace
equality.
Keywords: myGwork, San Diego , Clinical Account Specialist - San Diego/ California and Hawaii, Healthcare , San Diego, California
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