SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Associate Team Leader - San Diego South, Ca

Company: H&R Block
Location: Spring Valley
Posted on: February 22, 2021

Job Description:

What you'll do... This Job Posting covers openings in multiple office locations within the area. Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. Helping others is what we do best at H&R Block, which means you'll get to see the impact of your work firsthand. You won't prepare taxes in this role, so prior tax preparation experience is not required. You will be a vital part of the team to deliver on our purpose to provide help and inspire confidence in our clients and communities everywhere. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April. After working a successful tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement opportunities. Day to day, you'll

  • Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
  • Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Serve as point of contact for onsite escalated client service concerns
  • Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
  • Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
  • Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
  • Lead daily huddles and communicate essential information to office associates About H&R Block... We are here to live our purpose to provide help and inspire confidence in our clients and communities everywhere. We take our work personally, because we know what it represents: Families and homes. Livelihoods and lives. We've been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we've grown to approximately 12,000 tax offices throughout the United States and around the world. When you join our team, you'll add to the momentum of a forward-thinking company - one that defined an industry and is now leading its transformation. It would be even better if you also had...
    • Experience supervising or managing people
    • History of delivering outstanding customer experiences
      Bilingual candidates strongly encouraged to apply! What you'll bring to the team...
      • Prior experience working in customer service or similar role
      • Strong organizational skills and ability to plan and manage day-to-day office operations
      • Customer-centric mindset and strong communication skills
      • Computer proficient with the ability to use MS Office
      • Demonstrated ability to work independently with minimal supervision
      • Passionate, determined, resilient under stress and a will to win attitude
      • Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
      • High school diploma / equivalent or higher

Keywords: H&R Block, San Diego , Associate Team Leader - San Diego South, Ca, Hospitality & Tourism , Spring Valley, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Customer Service/Sales
Description: Job DescriptionPosition Purpose: br Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates
Company: The Home Depot
Location: Solana Beach
Posted on: 03/3/2021

Sr. Executive Casino Host
Description: If you love the idea of working in a fast paced, FUNNER environment where your focus is people, this may be the role for you We are looking for some new teammates to help create amazing relationships (more...)
Company: Harrah's Resort Southern California
Location: Valley Center
Posted on: 03/3/2021

Cook - San Diego Zoo Safari Park
Description: HOW YOU WILL IMPACT OUR MISSION The Cook will support San Diego Zoo Globals mission of saving species worldwide by cooking a variety of food items to be served in our various retail food service operations (more...)
Company: Zoological Society of San Diego
Location: San Diego
Posted on: 03/3/2021


Delivery Driver
Description: Postmates has the largest on-demand fleet in the U.S. with 200,000 Postmates, and an equally extensive network of merchants. While some companies try to build a warehouse outside of a city and funnel (more...)
Company: Postmates
Location: Bonsall
Posted on: 03/3/2021

Full Time Retail Sales Representative
Description: Full Time Retail Sales Representative We are hiring a Full Time Retail Sales Representative to collaborate and strategize with store managers to improve sales and execute on client expectations.
Company: Advantage Solutions
Location: San Diego
Posted on: 03/3/2021

Line Cook
Description: Work in a team-oriented, high-volume, fast-paced, guest-centric environment to provide a
Company: Eddie V's
Location: San Diego
Posted on: 03/3/2021

Concierge Physician (Mandarin Speaking)
Description: View Our Website View All Jobs Human Longevity, Inc. Thanks for visiting our Job Board. Please review our open positions and apply to the positions that match your qualifications. Concierge Physician (more...)
Company: Human Longevity, Inc
Location: San Diego
Posted on: 03/3/2021

Prep Cook - Mission Valley Chili's
Description: Role OverviewOur Heart of House Team Members are responsible for setting the pace for a great shift, every shift. They provide dependable, fast service that is absolutely Chili's. If
Company: Chilis
Location: San Diego
Posted on: 03/3/2021

Cashier Team Member FOH
Description: Flame Broiler - Cashier / Team Member 13.50-17/hr 7129 Katella Avenue Stanton, CA 90680 We offer: Flexible work schedules Healthcare benefits Meal
Company: Landed
Location: Long Beach
Posted on: 03/3/2021

Pizza Hut Cook
Description: Description Be a sauce boss and make hungry people happy as a Cook for Pizza Hut--. That's right, you can earn some cash while making great pizza, pasta and wings. Sound good Requirements As a
Company: Pizza Hut
Location: Alpine
Posted on: 03/3/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds