SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Lead Customer Service Advisor

Company: Jiffy Lube
Location: Carlsbad
Posted on: April 8, 2021

Job Description:

Start Your New Career Today & enjoy job stability with Jiffy Lube as an Essential Business!IMMEDIATELY HIRING ----Safety is our priority! COVID-19 protocols are in place! --Team Car Care owns and operates more than 550 Jiffy Lube auto service centers in North America. We offer a fun, fast paced work environment, with a comprehensive benefit package which includes medical plans, 401(k), certification/tuition reimbursement and paid vacations. At Team Car Care we invest in you and your future by providing excellent training for our technician, and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with Team Car Care!--DescriptionLead Customer Service Advisors are responsible for creating a WOW guest experience by delivering outstanding service. From the time the vehicle drives on the property, to when the keys are safely handed back, this position is responsible for ensuring tailored service recommendations, quality product installation and communication of any special circumstances that impact the overall satisfaction. This leadership role is also a critical link to our Guest First strategy, building sales and gross profit within the store location by using proven methods that exceed the guest's and Jiffy Lube business needs and that realize Team Car Care vision and strategy for guest care. The CSA has the authority to coach, challenge and provide direction where guest satisfaction is concerned. Position Criteria--

Provides and ensures excellent, professional "Guest First" care for all automotive services available Provides and ensures a positive consultative approach during the check-in process Ensures we accurately capture the guest's product needs and provides updates throughout the entire process to create a WOW experience Responsible for ensuring all in the CSA role understand the range of products and services available and offers the guest options tailored specifically to meet their preventative automotive needs Must be a team player that encourages collaboration; shares wins and feedback, creates a feeling of belonging to the guest as well as teammates. Responsible for ensuring CSA roles maintain or exceed sales mix target while simultaneously achieving high guest satisfaction by building relationships and trust Provides sales and guest service leadership during store meetings and team huddles Gives impartial advice to ensure guests are aware of manufacturer-recommended service needs are met Will have responsible for opening/closing the store Always deliver quality service Carry out other duties and projects necessary for the position ------Qualifications
Previous Experience is not Required. You must have the ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Be able to speak effectively with our guests and other Teammates. Must be able to stand on your feet on hard surfaces like concrete or metal Expect to work in an environment in which you frequently experience hot and cold temperatures, loud noises, and exhaust fumes Must be able to lift and move work-related items up to 50 pounds Perform all other duties as assigned or needed. Must be at least 18 years of age Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future --Team Car Care is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Keywords: Jiffy Lube, San Diego , Lead Customer Service Advisor, Hospitality & Tourism , Carlsbad, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Retail Sales Consultant PT Great Mall, Milpitas, Ca Swarovski
Description: Contribute to the sales profitability
Company: Swarovski Retail Ventures
Location: Carlsbad
Posted on: 04/20/2021

Server - Guest Service Expert
Description: Posting Date Mar 22, 2021 br Job Number 21024002 br Job Category Food and Beverage Culinary br Location San Diego DT Shared Service RI, 900 Bayfront Court, San Diego, California, United States (more...)
Company: Marriott
Location: San Diego
Posted on: 04/20/2021

Franchised Guest Service Agent
Description: Posting Date Mar 25, 2021 br Job Number 21026724 br Job Category Rooms Guest Services Operations br Location San Diego Marriott Gaslamp Quarter, 660 K Street, San Diego, California, United States (more...)
Company: Marriott
Location: San Diego
Posted on: 04/20/2021


PT Retail Merchandiser Salem, Nh Retail Execution East $11.75+/hr
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: San Diego
Posted on: 04/20/2021

Concierge-PT
Description: Overview It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege (more...)
Company: Sunrise Senior Living
Location: San Diego
Posted on: 04/20/2021

PT Retail Merchandiser Moncks Corner, Sc Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: Carlsbad
Posted on: 04/20/2021

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Del Mar
Posted on: 04/20/2021

Customer Service/Sales
Description: Customer Service/Sales 393456796 Coronado, California, US, 92178 Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs (more...)
Company: The Home Depot
Location: Coronado
Posted on: 04/20/2021

Wok / Line Cook Job in San Diego
Description: Job Description br br We offer culinary positions of all levels that are truly A Cut Above. You'll steal the show by playing with fire at the woks - if you have a passion for the heart of the house, (more...)
Company: P.F. Chang's China Bistro
Location: San Diego
Posted on: 04/20/2021

PT Retail Merchandiser Philadelphia, Pa Retail Execution East
Description: We are sure a lot of companies are trying to
Company: Retail Execution East LLC
Location: San Diego
Posted on: 04/20/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds