Customer Service Representative/Order Entry Specialist
Company: Aston Carter
Location: Carlsbad
Posted on: November 22, 2021
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Job Description:
Equivalent Experience
Title: Customer Service Representative/Order Entry Specialist
Pay : $25/hr
Location: Carlsbad, CA. This is a hybrid position and will
partially be working from home. MUST BE LOCATED IN SAN DIEGO
COUNTY
Job Description:
The Customer Service Representative is part of a
customer-orientated team being a strong voice of customers and
attentive to their needs. The team thrives on delivering on
customer needs and works with integrity and timeliness in a
solution-orientated approach. They will process customer-related
transactions including inbound requests for quotes, orders, or
inquiries originated by phone, email, via fax, and/or through
ticket system from internal and external customers. Tasks are
related to spares, warranty, credit/debit, EDI, portal, tailgate,
demo, tradeshow, and orders. Employees in this role utilize case
management and call center tool, keeps track of open tasks, and
proactively escalate tickets/cases in ensuring customer needs are
met.
Additional Requirements:
At Aston Carter, we're dedicated to expanding career opportunities
for the skilled professionals who power our business. Our success
is driven by the talented, motivated people who join our team
across a range of positions - from recruiting, sales and delivery
to corporate roles. As part of our team, employees have the
opportunity for long-term career success, where hard work is
rewarded and the potential for growth is limitless.
Established in 1997, Aston Carter is a leading staffing and
consulting firm, providing high-caliber talent and premium services
to more than 7,000 companies across North America. Spanning four
continents and more than 200 offices, we extend our clients'
capabilities by seeking solvers and delivering solutions to address
today's workforce challenges. For organizations looking for
innovative solutions shaped by critical-thinking professionals,
visit AstonCarter.com. Aston Carter is a company within Allegis
Group, a global leader in talent solutions.
The company is an equal opportunity employer and will consider all
applications without regards to race, sex, age, color, religion,
national origin, veteran status, disability, sexual orientation,
gender identity, genetic information or any characteristic
protected by law.
If you would like to request a reasonable accommodation, such as
the modification or adjustment of the job application process or
interviewing process due to a disability, please call 888-237-6835
or email astoncarteraccommodation@astoncarter.com for other
accommodation options. However, if you have questions about this
position, please contact the Recruiter located at the bottom of the
job posting. The Recruiter is the sole point of contact for
questions about this position.
Keywords: Aston Carter, San Diego , Customer Service Representative/Order Entry Specialist, Hospitality & Tourism , Carlsbad, California
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