SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Commercial Director - Hotel del Coronado

Company: Hilton Worldwide, Inc.
Location: Coronado
Posted on: June 24, 2022

Job Description:



What will I be doing?

As the Hotel del Coronado emerges from its $400M renovation and re-positioning, this role is fully accountable for all hotel topline revenue performance including rooms, local and group catering, f&b outlets, parking, seasonal programming, recreation, beach rentals, spa, membership, special events, holiday experiences, etc.

Direct reports include leaders of Sales, Catering, Revenue Management and Marketing disciplines. -Internal partnership with leaders of other revenue generating departments (Recreation, Spa, Membership, Parking, etc.) will also be critical for this role.

The role is accountable for achieving all commercial targets including but not limited to budget, forecast and market share achievement.

Concurrently, the role is directly responsible and charged with design and deployment of longer-term commercial vision targeting incremental revenue outcomes and longer-term success.

Business processes should be designed to impact all revenue streams. Key deliverables for this role are to move the business analytics, processes, including cadence of activities to a "predictive and prescriptive" approach to drive performance. -

The role is based upon driving topline revenue performance, total asset profitability strategy and execution will be key to the success of this role's performance.

This includes, but is not limited to, development and communication of commercial strategies and standards through a structured commercial cadence and analysis of company revenue performance against established goals.

More specifically, you will:

In this role, you should possess strong leadership, strategic vision, communication, and networking skills. You will facilitate the delivery of the hotel(s) Commercial Operating Model.

Key responsibilities include:


In partnership with the AVP/Regional Commercial Director, and General Manager, design the annual and multi-year strategic intentions, commercial strategy and performance targets to present to key business partners and ownership groups.
Sales and revenue performance management process designed to continually define and re-optimize expectations within the defined performance windows (short-term, mid-term, long-term).
Influence positive change by creating space for an innovative culture that thrives on continuous improvement throughout all levels of the resort, creating a feeling of belonging.
Lead weekly, monthly, and quarterly Commercial Model Optimization Process for the hotel. Convert the outcome of the optimization process into actionable business strategies and articulate those strategies.
Lead annual commercial cadence communication regarding current realities of performance and performance drivers on a monthly, quarterly, and semi-annual basis.
Maintain deep understanding of current affairs, industry trends, future platforms, and competitive threats, actively design strategies to counter the potential negative impact, develop strategies to benefit from potential positive impacts, and memorialize results.
Lead cross-functional work stream teams of commercial leaders to ensure transparency, relevance, and timeliness in articulating commercial performance targets, and potential gaps or upside (strengths & weaknesses).
Directly accountable for setting the strategy and delivery of all hotel revenues which today includes: rooms, local and group catering, f&b outlets, parking, seasonal programming, recreation, beach rentals, spa, membership, special events, holiday experiences, etc.
Create a robust people culture built on engagement and trust that supports the effective business execution needed to keep pace with the industries evolving environment
Ensure business review guidelines (current to + 5 years) and group pricing & rate quotation strategies are in place to maximize all pricing components of sales and catering opportunities which will achieve positive group market share.
Support hotel's market level marketing and public relations activities.
Establish optimal mix, review and validate revenue forecasts to improve accuracy while developing strategies for different demand periods, and review and approve retail and group pricing strategies.
Lead hotel Directors of Sales, Marketing, Catering, Events and Revenue Management to develop a clear and positive business plan that supports the optimal mix and long-term financial objectives.
Liaise with regional support and brand teams in collaboration with the hotel's GM, Director of Finance, and Operations Director to ensure profits are maximized in line with TGOP and EBITDA targets.
Consistently conform to Hilton brand standards and corporate identity and utilize all communication tools (under the mentorship of regional commercial director).
Lead, engage, and develop team members, including ongoing performance development and succession plans while ensuring ESG and DEI culture are established within the property commercial team and aligned with Hilton goals.


In addition to the traditional driving of rooms and F&B revenues, this role will be expected to create, drive, and execute on revenue centers such as but not limited to:


Retail, food and beverage, and experiential pop ups (such as Lululemon, Roxy, Veuve Cliquot, Daou, etc. that have been offered to guests, members, and the public.)
Owning the revenue driving strategies in transitioning beach services internally from third party vendor.
Creating a dynamic parking pricing strategy to leverage high demand periods max revenue capture.
Designing strategies and driving membership and related ancillary revenues growth
Creating and executing strategies on branding and naming rights opportunities of events, seasons, and specific areas of the resort
Standing up of guest, public, and member event calendar and programming to drive relevant traffic, demand, and revenue capture into the resort. i.e. concert series, wine and spirits events, (new) seasonal programming, etc.


Direct Reports: This position will oversee direct reports for the following disciplines:


Sales
Catering Sales
Marketing
Revenue Management
Events


What are we looking for?


To fulfill this role successfully, you should demonstrate the following minimum qualifications:
Minimum of five (5) Years of Sales, Revenue, Marketing, Catering Sales or Analytical Experience.
Bachelor's Degree preferred
Management Experience (type): Director
Minimum Years of Management Leadership Experience: - 4 plus




  • Additional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes.




    Operationally savvy, with experience in resort operations preferred
    Have the financial acumen and foresight to drive asset profit targets
    While high level commercial vision is key, track record and successful experience across all phases of strategic evolution is key
    High level executive analytical skills and ability to gauge outcomes, pivoting as needed
    Cross-functional experience in hotel management, or related industry, essential. - Cross brand or product line experience preferred.
    Highly professional presentations and communication (oral and written) skills.
    Proficiency with standard Microsoft Office.
    Ability to perform critical analysis.


    It would be helpful in this position for you to demonstrate the following capabilities and distinctions:


    Education: MA/MS/Master's Degree - -



    -


    Adaptable experience with business strategy, business planning, and business plan development.
    Experience in large matrix organizations.
    Ability to speak multiple languages
    Multiple Brand experience -
    Hilton software programs preferred.---

    What are we looking for?

    -


    To fulfill this role successfully, you should demonstrate the following minimum qualifications:


    Minimum Years of Sales, Revenue, Marketing, Catering Sales or Analytical Experience: 10+
    Bachelor's Degree preferred
    Management Experience (type): Director
    Minimum Years of Management Leadership Experience: - 4 plus



    -



    Additional Requirements (i.e. % of travel time, etc.): Ability to travel on short notice and adaptable to schedule changes.
    Five (5) years cross-functional experience in hotel management, or related industry, essential. - Cross brand or product line experience preferred.
    Highly professional presentations and communications (oral and written) skills.
    Proficiency with standard Microsoft Office.
    Ability to perform critical analysis.


    -

    It would be helpful in this position for you to demonstrate the following capabilities and distinctions:


    Minimum Education: MA/MS/Master's Degree - -
    Adaptable experience with business strategy, business planning, and business plan development.
    Strong experience in large matrix organizations.
    Ability to speak multiple languages is a plus.



    -

    -

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:


    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline


      In addition, we look for the demonstration of the following key attributes:


      • Quality
      • Productivity
      • Dependability
      • Customer Focus
      • Adaptability


        -

        -

        What will it be like to work for Hilton?

        -

        -

        Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . - Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. - And, our amazing Team Members are at the heart of it all!

        -

        -

        -

Keywords: Hilton Worldwide, Inc., San Diego , Commercial Director - Hotel del Coronado, Hospitality & Tourism , Coronado, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds