Bob Baker Hyundai Automotive Technicians and Lube Techs

Company: Bob Baker Hyundai
Location: Carlsbad
Posted on: March 19, 2023

Job Description:

At Bob Baker Auto Group, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. - Every employee at Bob Baker Auto Group - is absolutely critical to its success. Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years. Bob Baker Hyundai is looking to fill 2 positions: Automotive Lube Technician and an Automotive Master Technician. TECHNICIAN and USED CAR TECHNICAN Automotive Technician Responsibilities: - Responsible for setting goals for personal service improvement, and monitor progress against customer satisfaction index numbers and production numbers as provided by the Service Manager. - Correctly troubleshoot customer concerns using the latest administrative and technical tools provided - Ensure that common courtesy is shown toward all customers you come into contact with - While in the vicinity of the Service Drive, act as a secondary customer greeter to customers that have not yet been acknowledged - Keep up to date with all technical publications, Service Comm, and Asist terminal operations - Make every reasonable effort to ensure safe and honorable vehicle service is delivered as promised the first time - Address all original customer concerns before moving onto additional sales - Inspect every vehicle for additional sales opportunities ensuring that the vehicle is being maintained to the local area and factory recommendation - Ensure the customers vehicle is returned as clean, or cleaner than when it arrived - Participate in any Factory, or in-house sponsored training programs offered to you - Complete all paperwork completely and correctly, then ensure all required shop forms are attached to the RO hard copy - Perform any other duties assigned by the Service Manager, ASM or Group Leader - Always come to work on time, ready to work, and in a clean uniform Hyundai or Kia experience preferred - JOB REQUIREMENTS: Ideal candidates will have: - Experience in performing warranty and non-warranty inspections, diagnostic, maintenance, and repair service on various vehicle makes and models. - Proven track record of achieving or over-achieving goals - Outstanding communication skills - Professional appearance and work ethic - Great attitude with a high-energy personality - Superior customer service skills - Ability to read and comprehend instructions - Ability to exercise good judgement - Valid State drivers license and good driving record Must have technical aptitude displayed by ASE certification Compensation range: $30.00-$35.00 hourly Required Education: High school diploma or equivalent Technical or trade school degree preferred
EXPRESS/LUBE TECHNICIAN Responsibilities: - Check and communicate oil level to teammates - Ensure tire pressure for proper inflation - Inspect and refill fluid levels as necessary - Complete vehicle inspection - Install a new oil drain plug and a new oil filter - Clean and lubricate fittings as needed - Providing excellent customer service keeping in mind that our customer's perspective comes first. Lube Tech Compensation range: $18.00-$20.00 hourly Qualifications - Communication skills - communicates effectively with others. - Time management - managing one's own time and time of others. - Basic computer skills. - Clean driving record - Willing to submit to a pre-employment background check & drug screen What We Offer Medical and Dental 401K Plan Competitive wages Paid vacation Growth opportunities - - Become a member of a winning team that offers growth opportunity, excellent earning potential and leadership that appreciates your drive, skills and ability. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace.

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