Retail Supervisor, Product Operations Premium
Company: Gap Inc.
Location: Carlsbad
Posted on: May 28, 2023
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Job Description:
About Gap Gap has always been about optimistic American style.
Starting with our very first store on Ocean Avenue in San
Francisco, opened almost 50 years ago by Doris and Don Fisher. The
thread that's run through those five decades is the phenomenal
people that make up our brand - our employees and our customers.
People who are rooted in the legacy that makes Gap what it is, but
who are also focused on the future. People who want to leave the
world better than they found it. We've built our brand on staying
true to our roots while always being out in front of what's next.
If you want to be part of an iconic American brand, and help lead
the way for where we're headed, we'd love to have you join us.
About the RoleIn this role, you will support the store leadership
team by performing functional tasks as assigned. You will act as a
mentor and role model to employees to support service behaviors and
the execution of tasks in specific areas of expertise. You will
focus on leading processes and/or areas of the business, executing
tasks and maintaining productivity to ensure goals are met. Through
collaboration with your leadership team, your goal is to teach and
coach your team and drive behaviors to deliver a best-in-class
customer experience.What Youll DoAll leaders are expected to become
experts of the brands selling behaviors, leading and leveraging
these behaviors with every customer who walks through our doors and
allowing us to provide a exceptional customer experience.Serve as a
role model to achieve priorities in store, with the customer as the
primary focusSupport the store leadership team to collaborate
effectively with employees and ensure work tasks are completed in a
timely and efficient mannerBuild and share expertise in an assigned
specialized functional areaSupport completion or work processes
before or after the store closes as needed inclusive of opening
and/or closing the storeListen and ask questions to solicit
feedback to understand needs and provide serviceHandle unique or
complex customer interactionsWho You AreProvides clear and direct
communication of expectations and gives feedbackAbility to utilize
technology effectively and engage with customers and your team to
meet goalsAble to effectively lead and inspire others through
coaching and mentoringDemonstrate interest and initiative towards
continuous improvement and growthResearch process or transaction
flow to identify root cause of errorsBenefits at Gap Merchandise
discount for our brands: 50% off regular-priced merchandise at Old
Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for
all employees. One of the most competitive Paid Time Off plans in
the industry. Employees can take up to five 'on the clock' hours
each month to volunteer at a charity of their choice. Extensive
401(k) plan with company matching for contributions up to four
percent of an employee's base pay. Employee stock purchase plan.
Medical, dental, vision and life insurance. See more of the
benefits we offer.
Keywords: Gap Inc., San Diego , Retail Supervisor, Product Operations Premium, Hospitality & Tourism , Carlsbad, California
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