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Lead Housekeeper

Company: The Glen at Scripps Ranch CCRC LLC
Location: San Diego
Posted on: February 12, 2024

Job Description:

The Glen Scripps Ranch is hiring a Full Time Houskeeper Lead. The Glen has been re-certified as a Great Place to Work for 3 years running.


The Lead Housekeeper assists in the day-to-day operations of the Environmental Services Department. Ensures that the Community is clean and sanitary at all times. Ensuring floors, walls, vents, fixtures and windows are clean using the proper equipment, appropriate protocol and following the determined cleaning schedule. Provides support to the Manager/Director when requested. Promotes department safety and presents a positive image of Environmental Services Department and Community leadership. Responsible for maintaining excellent relations with the Residents and staff, and promoting good departmental morale.


  • Provides team leadership by helping others and supervising staff when the Manager is absent or requests this help.
  • Provides mentoring and provides guidance to the Housekeepers and Custodians.
  • Drives department specific vehicles such as golf carts, sweeping machines and/or other light equipment to keep grounds clean.
  • Monitors the performance of all housekeeping personnel through personal inspections and other quality control techniques; reporting any concerns to department leadership for follow-up.
  • Assists with the scheduling of all apartment cleaning and special cleaning projects.
  • Communicates daily duty assignments/schedules to housekeeping personnel.
  • Unlocking and locking resident units as needed.
  • Keeps cleaning equipment in good repair and reports any broken or malfunctioning equipment to their Manager.
  • Performs all the duties and responsibilities of a Housekeeper and/or Custodian. Protects Community property/equipment and make sure there are no defects.
  • Assists with annual deep cleaning projects and unit turnovers as needed.
  • Notifies supervisors about any damages, deficits and disturbances.
  • Deal with reasonable complaints/requests with professionalism and

Keywords: The Glen at Scripps Ranch CCRC LLC, San Diego , Lead Housekeeper, Hospitality & Tourism , San Diego, California

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