Customer Service Representative
Company: Heilind Electronics
Location: San Diego
Posted on: April 24, 2024
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Job Description:
Job Description
JOB SUMMARY
The major objective for this position is to provide essential
elements of support for the Inside Sales Staff and Branch
Management Team, while learning the key areas of our business in
hopes of positioning yourself for future growth within the
organization. This is the first step to an amazing career in sales
with our organization. The Customer Service position is responsible
for order entry and maintenance, reporting, backlog review,
spreadsheet administration, and providing overall support of
important branch administrative needs. The position also provides
back up support for the sales team on customer needs and helps to
grow sales with certain accounts.
A strong predictor of success for a Customer Service Rep is the
ability to manage multiple daily tactical priorities at a quick
pace. You are a focal point for great customer service for our
branches as you collaborate with the inside team to build solid
relationships with our people, customers, and suppliers. Your
ability to fully engage with the entire branch team and deliver a
high level of service to both internal and external customers will
ensure the branch's customers are continually delighted with the
Heilind experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as
assigned.
Requirements
EDUCATION/EXPERIENCE:
A Customer Service Representative for Heilind needs to have an
associate degree or 1-2 years of progressively responsible
experience in an office or related customer service environment, or
equivalent combination of education and experience.
SKILLS AND REQUIREMENTS:
While performing the duties of this job the employee is often
required to stand, sit, use computers, read, write, type, use copy
machines, file paperwork, use telephones, and utilize written and
oral communication to interact with clients, co-workers, and
customers. Reasonable accommodations may be made to enable
individuals to perform the essential functions of this job.
Sedentary work. Exerting up to 10 pounds of force occasionally
and/or negligible amount of force frequently or constantly to lift,
carry, push, pull or otherwise move objects. Substantial movements
(motions) of the wrists, hands, and/or fingers (paperwork, typing,
using mouse/keyboard). The worker is required to have close visual
acuity to perform an activity such as: preparing and analyzing data
and figures; transcribing; viewing a computer terminal; extensive
reading.
WORKING CONDITIONS:
Position is not substantially exposed to adverse environmental
conditions (such as in typical office or administrative work.)
Equal Opportunity Employer
We are an Equal Employment Opportunity employer that values the
strength diversity brings to the workplace. All qualified
applicants, regardless of race, color, religion, gender, sexual
orientation, marital status, gender identity or expression,
national origin, genetics, age, disability status, protected
veteran status, or any other characteristic protected by applicable
law, are strongly encouraged to apply.
Compliance Statement
If this is a US based role the following applies. This position
requires use of information or access to hardware which is subject
to the International Traffic in Arms Regulations (ITAR). To perform
the position, you much be a U.S. Person as defined by ITAR. ITAR
defines a US Person as a US Citizen, US Permanent Resident (I.e.
'Green Card Holder'), Political Asylee, or Refugee.
Benefits
Heilindoffers a comprehensive benefits package to all full time,
regular employees located in the United States which include:
Keywords: Heilind Electronics, San Diego , Customer Service Representative, Hospitality & Tourism , San Diego, California
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