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Restaurant Server

Company: SSP America @ San Diego International Airport
Location: San Diego
Posted on: June 13, 2018

Job Description:

Job DescriptionJob DescriptionTo create a positive guest experience by accurately completing orders, serving customers, and reconciling customer’s bill for all food and beverage items. These tasks are to be done in a professional, friendly, helpful, and timely manner resulting in the highest level of guest satisfaction.

  • Understand that our guest is our #1 priority.
  • Greet all guests and escort them to their table.
  • Present guests with menus, answer questions and offer suggestions regarding food, beverages, and services of the facility.
  • Accurately write down orders on check and input into the POS system.
  • Prepare dishes for service, to include ladling soup, tossing salads, cutting portions of pie and desserts, and brewing coffee before serving to the guest.
  • Observe guests to anticipate their needs and respond to any additional requests.
  • Clear all dishes away from table and ensure guest makes payment.
  • Balance and reconcile all assigned open and closed checks by totaling bills and accepting payments or refer guest to cashier (where applicable).
  • Clear and reset all counters or tables at the conclusion of each course.
  • Sweep, mop, and re-stock items in the restaurant and wipe down assigned workstations.
  • Other duties as assigned.Job Requirements
    • 2 years of experience working in retail or food service environment is essential.
    • High school diploma preferred.
    • Verbal and written communication is essential. Must be able to read, speak, and understand the English language in order to communicate with guests and take orders.
    • Experience in dealing with problems involving customer service.
    • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, and total all other charges.
    • Food handlers permit as required by law.
    • Brand certification as required.
    • Ability to remember, recite, and promote the variety of menu items.
    • Ability to operate a keyboard & point of sale procedures to pre-check an order & close out a check.
    • Ability to stand and work in confined spaces for long periods of time.Benefits & RewardsSSP is an investor in people. We invest in recruiting, retaining, and developing individuals who not only want to grow in the travel food and beverage industry, but also want to be a part of an exciting, trailblazing company and become experts in their field. Here are some of the great rewards and opportunities that will help you achieve your career goals and allow you to enjoy working as part of the SSP Team.
      • Incentive Programs
      • Health & Prescription Plan
      • Dental Plan
      • Vision Plan
        • Life Insurance
        • 401K Plan with Employer Contribution
        • Paid Holidays
        • Paid Vacation
          • Employee Assistance Program that includes child, dependent care, simple will, financial, and legal services
          • Union Representation through the Local 30. EOE/F/M/V/DCompany DescriptionSSP America is a trailblazing team of food travel experts, transforming the face of airport dining across North America. We’re all about creating and operating exceptional restaurants that are loved locally and acclaimed both nationally and internationally. Our consumer insight, passion and expertise are second to none. There’s no better place to further your career.

            Keywords: SSP America @ San Diego International Airport, San Diego, Restaurant Server, Hospitality & Tourism, San Diego, California

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