SanDiegoRecruiter
the smart solution for San Diego jobs

Virtual Customer Service

Company: Mommy Jobs Online
Location: Lakeside
Posted on: January 16, 2019

Job Description:

Mommy Jobs Online (mommyjobsonline.com) is seeking Customer Service Agents for our virtual customer service team in the USA! The hours of this position vary between 6:30 AM- 7:00 PM Key Job Duties: Service customers seeking assistance with post-order issues such as returns, replacements, refunds, delivery status and back order inquiries, problem resolution, and any other issues that may arise from the order fulfillment process. Meet customer satisfaction, efficiency metrics and issue resolution targets, exceeding customer expectations, building customer loyalty and taking advantage of sales opportunities when appropriate. Project a professional company image through phone and email interactions. Recognize, document and alert supervisors of trends in customer calls. Uphold high customer service standards. Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager i.e. process calls or emails to service customers when call demand dictates. Requirements: Excellent communication and relationship building skills Passion for helping customers Desire to make Customer Service a career Service experience, preferably in a call center A successful track record working in a high volume environment Strong desire to be part of a team achieving personal and company financial goals Able to solve problems by thinking analytically and creatively Familiar with the latest e-commerce trends Regular and reliable attendance is an essential function of this position Essential Job Functions: Computer equipment provided. You must provide a workspace that is free from noise or distraction Ability to maintain the required internet speed of at least 25 Mbps(download) and 5 (upload) to support voice traffic and HTTPS web traffic using a hard-wired Ethernet internet connection (no WiFi) Ability to use a computer keyboard and computer screen. Ability to use a telephone headset and telephone system. Ability to handle and solve all types of customer service issues via phone and/or email. Ability to alternate sitting and standing throughout an 8 hour period, and sometimes longer. Offers for this position will be contingent on successful completion of a background check, including criminal history and drug screening. Pay: $15.65 per hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Job Bank Registry to get connected with client and to begin their hiring process. Please reference agent id code MJOLROXANNA when you register online. Please allow 24 hours of processing time once you register with us. If you have further questions please contact us at 1 (405) 418 - 6160.

Keywords: Mommy Jobs Online, San Diego , Virtual Customer Service, Hospitality & Tourism , Lakeside, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Chula Vista
Posted on: 01/17/2019

Supermarket Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Del Mar
Posted on: 01/17/2019

Supermarket Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Chula Vista
Posted on: 01/17/2019


Supermarket Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Ramona
Posted on: 01/17/2019

Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Poway
Posted on: 01/17/2019

Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Ramona
Posted on: 01/17/2019

Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Oceanside
Posted on: 01/17/2019

Supermarket Delivery (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: La Mesa
Posted on: 01/17/2019

Shop & Deliver Groceries (Car Required)
Description: Earn money shopping and delivering groceries, giving customers more time to do what they love. br Be Independent Schedule work around your own life. br Have Fun Spend time shopping, exploring (more...)
Company: Instacart
Location: Bonsall
Posted on: 01/17/2019

Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: La Jolla
Posted on: 01/17/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds