SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Customer Service Representative / Remote

Company: Mommy Jobs Online
Location: Lakeside
Posted on: September 15, 2019

Job Description:

Provides quality service and information regarding various available products to inbound callers. Responsibilities Answer incoming/outgoing telephone calls Provide accurate information about client products and services to the caller and educate callers on how to use client products and services Handle customer calls, despite the degree of difficulty, in a courteous and business-like fashion. Data entry on tracking systems for recording call notes, questions, and suggestions Provide excellent quality customer service and other duties as assigned Must have basic troubleshooting skills for internet /phone outages Must attend regularly scheduled video conferences for team meetings and one on one coaching Adhere to Company attendance, punctuality, and meal and rest break requirements Maintain concentration and focus in order to meet performance goals React positively to an ongoing, changing environment Demonstrate the ability to handle pressure when attempting to meet deadlines and performance goals Maintain good working relationship with assigned supervisors and coworkers Perform additional duties as required by management Qualifications Education: High School Diploma or GED is required Experience: Six months of customer service experience is preferred. Computer Experience: Must be able to type quickly and accurately, use a mouse effectively, and have a basic understanding of Apple/Mac operating systems. Skills & Abilities: Good knowledge of business English, spelling, and punctuation. Must be able to communicate clearly and effectively, both orally and in writing. Excellent customer service experience. Ability to define problems collects data, establish facts, and draw valid conclusions in a fast-paced environment, based on limited information. Must be able to maintain a high level of confidentiality in dealing with customer information. Must be able to provide quality customer service and able to work with difficult or abusive customers, on occasion, while still maintaining a strict level of professionalism. Ability to establish and maintain effective working relationships with supervising personnel and co-workers. Ability to remain alert and ready to accept calls, even during periods of low call-volume. Ability to project and convey a positive, concerned, and professional image to customers. Ability to be adaptable and quickly adjust to change. Must be able to conduct data search efficiently and effectively while working within specific time constraints. Ability to maintain a well-organized work area Must be able to maintain specific level of punctuality and be flexible to work at any time within center hours Write in a clear and concise manner Manage time effectively Solve problems or issues that may come up Concentrate and focus for extended periods of time Cope with high-stress and changing environment Remain alert at all times Adhere to policies and procedures Adhere to work schedule and punctuality requirements Work From Home Requirements: Have an Internet speed of at least 10 mbps download and 5 mbps uploads Must provide a copy of the speed test of your internet from www.speedtest.net Have a separate, digital/analog phone line through Century Link, Cox, or any other digital phone service provider, that has no call waiting or added features Must have a workspace which is free from outside noise and distractions Must agree to reside at your current address for at least 6 months Pay: $18.00 per hour To Become An Agent Apply at mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLROXANNA when you register online. Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly. Jobseeker Live Chat - https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default

Keywords: Mommy Jobs Online, San Diego , Customer Service Representative / Remote, Hospitality & Tourism , Lakeside, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Gourmet Coffee Attendant - Marriott Marquis San Diego Marina - (190003CD)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott International's flagship (more...)
Company: Marriott International
Location: Chula Vista
Posted on: 09/21/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. br We offer competitive (more...)
Company: H&R BLOCK
Location: Lakeside
Posted on: 09/21/2019

Part-Time Guest Service Aide (Bell Person) - Coronado Island Marriott Resort & Spa - (19127369)
Description: Here's To Your Journey with Marriott Hotels Resorts Suites Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels. Marriott Hotels, Marriott Internationals flagship brand (more...)
Company: Marriott International, Inc.
Location: Oceanside
Posted on: 09/21/2019


Customer Service
Description: Our growing health benefits company is seeking at home representatives. Must be self-motivated and driven. We provide you
Company: Benefits Company
Location: Poway
Posted on: 09/21/2019

In-Room Dining Supervisor
Description: Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that (more...)
Company: Montage Laguna Beach
Location: San Diego
Posted on: 09/21/2019

Busser / Bus Attendant - Quinn's Ale House (Part-Time) - Sheraton San Diego Hotel & Marina - (190785
Description: Here's To Your Journey with Sheraton At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another and are driven to make things better. We love what we do, and (more...)
Company: Marriott International, Inc.
Location: Oceanside
Posted on: 09/21/2019

CDL A Delivery Truck Driver
Description: br br Company: Sysco Riverside br Location: US-CA-Riverside br Zip Code: 92518 br Minimum Level of Education: Not Applicable br Minimum Years of Experience: 0-1 br Position Type: Non-Exempt (more...)
Company: Sysco
Location: Riverside
Posted on: 09/21/2019

Retail Sales
Description: Retail Sales - Women's Shoes Sales Associate, Full Time: North County Mall Job Overview: The Women's Shoes Consultant is responsible for providing an exceptional shopping experience by demonstrating superior (more...)
Company: Macys.com
Location: Escondido
Posted on: 09/21/2019

COOK
Description: Job Details Company Overview Facility: Western Region Detention Facility at San Diego Compensation Base: 16.40/hour Compensation Bonus if applicable : Equal Opportunity Employer. Summary Under general (more...)
Company: The Geo Group Inc
Location: San Diego
Posted on: 09/21/2019

Assistant Store Manager
Description: Are you an enthusiastic, creative, and ambitious self-starter Extra Space Storage needs your help with the management of one of our beautiful self-storage facilities. br br As an Assistant Store (more...)
Company: Extra Space Storage
Location: San Diego
Posted on: 09/21/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds