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Human Resources Generalist

Company: SeaWorld Parks & Entertainment, Inc.
Location: San Diego
Posted on: February 24, 2021

Job Description:


The Human Resources Generalist will play a key role in improving HR processes to promote future growth and success. This position will support all HR functions and will be a dedicated resource for their assigned business unit(s).


--- Support the HR department in implementing programs that help improve the overall employee experience.
--- Handle routine HR tasks, including: employee leaves; disciplinary matters; disputes and investigations; performance and talent management; termination and severance letters; training and development.
--- Assist with preparation of department communications/events.
--- Handle employment-related inquiries from applicants, employees, and supervisors - refer complex and/or sensitive matters to the appropriate staff.
--- Attend and participate in employee disciplinary meetings, terminations, and investigations - collaborate with the legal department when necessary.
--- Maintain compliance with federal, state, and local employment laws and regulations.
--- Research and recommended best practices.
--- Manage and ensure required trainings have been completed.
--- Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
--- Offer proactive recruiting assistance.
--- Identify ways to improve policies and procedures.
--- Help Park Ambassadors and leadership understand relevant company policies, programs and procedures.
--- Provide support and guidance on employee relations issues and activities.
--- Provide information to Ambassadors regarding benefits, company leave, wellness and other programs.
--- Partner with the timekeeping team to resolve park timekeeping and scheduling matters.
--- Manage Ambassador training records to ensure compliance.
--- Assist with department performance management programs and procedures.
--- Coordinate, develop and implement employee engagement programs.
--- Assist with change management and department communication.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


--- Primarily working indoors but will also collaborate with Ambassadors in the park when necessary.
--- May sit/stand for several hours at a time.
--- Frequent change and/or interruptions, responding to highly stressful situations requiring immediate action, independent judgment, and superior problem-solving abilities.
--- Prolonged exposure to computer screens.
--- Repetitive use of hands to operate computers, printers, and copiers.


--- 3 years of experience in a Human Resources position
--- Bachelor's Degree in Human Resources, Business Administration, or related field.
--- Demonstrated knowledge of the human resources field, including employee relations, leaves of absence, training, discipline/terminations, etc.
--- Understanding of CA and federal employment regulations.


--- Active listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
--- Proactivity-Looking ahead at future activities, projects and events and anticipating needs, problems and possible outcomes.
--- Critical thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
--- Time management - Ability to manage one's own time and the time of others.
--- Writing - Communicating effectively in writing as appropriate for the needs of each audience.
--- Speaking - Talking to others to clearly and effectively convey information.


--- Attention to Detail - Job requires diligence regarding details and thoroughness in completing tasks.
--- Integrity - Job requires being honest and ethical.
--- Cooperation - Job requires being pleasant with others and displaying a good-natured, collaborative attitude.
--- Adaptability/Flexibility - Job requires being open to change, variety and some ambiguity in the workplace.
--- Teamwork-Job requires ability to work with a group of people to achieve a shared goal or outcome.

Keywords: SeaWorld Parks & Entertainment, Inc., San Diego , Human Resources Generalist, Human Resources , San Diego, California

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