Human Resources Generalist
Company: MCI
Location: San Diego
Posted on: May 15, 2022
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Job Description:
POSITION OVERVIEW
HUMAN RESOURCE ADMINISTRATOR
Our team is looking for an experienced human resource generalist to
support and execute our people initiates by promoting positive
employee relations and retention, ensuring compliance with State
and Federal Agencies, and providing comprehensive HR support. -
Candidates for this role should be charismatic public speakers,
friendly, creative, highly reliable, and possess a strong work
ethic. Experience in call center operations or client services is
preferred. -
This is a full-time, local, on-site position and requires employees
to report to work at one of our locations. We offer bonuses
opportunities, comprehensive medical, dental and vision benefits,
paid vacation and holidays, and contests incentives.
To be considered for this role, you must complete a full
application on our company careers page, including all screening
questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
This role will partner with team leaders to implement and execute
HR strategies focused on employee training, organizational
effectiveness, workforce planning, and employee engagement. In
addition, they will own programs that run across a broad spectrum
of HR processes. To be successful in this role, you must understand
business priorities and translate them into the most value-added
work. We are looking for HR professionals with the ability to
identify problems and to drive solutions.
-Essential Duties
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
Must exhibit good business judgment and acumen by being both
confident and flexible in their views. - Candidates should possess
fun and enthusiastic disposition and be capable of teaching and
motivating a wide range of personalities and learning styles.
PREFERRED QUALIFICATIONS:
CONDITIONS OF EMPLOYMENT
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
We believe that hard work should pay off, so we make sure that our
compensation and total rewards are competitive. - - Standard
starting compensation is commensurate with experience. - Regular
reviews and raises are awarded based on tenure and performance, so
our employees make more each year.
Employees earn paid time off as well as paid holidays and paid
training opportunities. -Regular daily, weekly and monthly
incentives are part of the overall compensation our team members
enjoy and include monetary incentive and prizes such as computers,
tablets, phones, TV's, trips, tickets, and even cars. - -In
addition to our standard group benefits offering for full-time
employees following 90-days of employment, all employees are
eligible to opt for our MEC medical plan after only 30-days of
employment. - Benefits options and plans vary slightly by location.
- -
JUST A FEW OF THE BENEFITS
SCHEDULE REQUIREMENTS
NEED A SCHEDULE THAT WORKS WITH YOUR LIFE?
We can offer a wide range of scheduling options for qualified
candidates. - There are multiple shifts and weekly work variations
available to our team members. - Please ask a Talent Acquisition
Specialist about the different types of creative scheduling options
that are available at your location. - Whether you are a busy
parent, student, or just want control of your work-life balance,
flexible, customized scheduling is one of the perks of working at
our organization.
REGARDING COVID-19
As an employer supporting critical Federal, State, Provincial, and
Commercial clients, we have taken steps to ensure that we remain
operational while taking every precaution possible to prevent the
spread of COVID-19 and keep our employees safe. -
Measures include social distancing for those working on-site,
frequent deep cleaning and disinfecting of workstations and common
areas, daily contactless temperature checks for those essential
employees working on-site, travel policies limiting travel and
mandatory quarantine, reporting and quarantine processes and
policies for those exposed, and requesting masks to be worn when
on-site employees are not at their workstation.
REGARDING MASKS
To help protect our candidates and employees, we are REQUESTING
that all on-site candidates wear a mask to interviews and training.
- In locations where state or local government has mandated the use
of masks, we will abide by the mandate, and REQUIRE masks be worn
when on-location.
For more information on MCI's response to COVID-19 please visit
www.mci.world/covid-19.
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While
performing the duties of this job, the employee will be largely
sedentary and will be required to sit/stand for long periods while
using a computer and telephone headset. The employee will be
regularly required to operate a computer and other office
equipment, including a phone, copier, and printer. The employee may
occasionally be required to move about the office to accomplish
tasks; reach in any direction; raise or lower objects, move objects
from place to place, hold onto objects, and move or exert force up
to forty (40) pounds.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA) it is the
policy of MCI and affiliates to provide reasonable accommodation
when requested by a qualified applicant or employee with a
disability unless such accommodation would cause undue hardship.
The policy regarding requests for reasonable accommodation applies
to all aspects of employment. If reasonable accommodation is
needed, please contact Kate Murph, Vice President of Human
Resources, kate.murph@mci.world.
DIVERSITY AND EQUALITY
At MCI and its subsidiaries, we embrace differences and believe
diversity is a benefit to our employees, our company, our
customers, and our community. -All aspects of employment at MCI are
based solely on a person's merit and qualifications. - MCI
maintains a work environment free from discrimination, one where
employees are treated with dignity and respect. All employees share
in the responsibility for fulfilling MCI's commitment to a diverse
and equal opportunity work environment.
MCI does not discriminate against any employee or applicant on the
basis of age, ancestry, color, family or medical care leave, gender
identity or expression, genetic information, marital status,
medical condition, national origin, physical or mental disability,
political affiliation, protected veteran status, race, religion,
sex (including pregnancy), sexual orientation, or any other
characteristic protected by applicable laws, regulations, and
ordinances. - -MCI will consider for employment qualified
applicants with criminal histories in a manner consistent with
local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of
these characteristics. - -We adhere to these principles in all
aspects of employment, including recruitment, hiring, training,
compensation, promotion, -benefits, social and recreational
programs, and -discipline. In addition, it is the policy of MCI to
provide reasonable accommodation to qualified employees who have
protected disabilities to the extent required by applicable laws,
regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)In 2019 Marlowe Companies Inc. (MCI) was
named by Inc. Magazine as Iowa's Fastest Growing Company in the
State of Iowa and was named the 452nd Fastest Growing Privately
Company in the USA, making the coveted top 500 for the first time.
MCI's subsidiaries had previously made Inc. Magazine's List of
Fastest-Growing Companies 15 times respectively. MCI is
headquartered in Iowa City, IA, and has nine customer contact
management centers, IT services, and business process outsourcing
service delivery facilities in Iowa, Georgia, Florida,
Massachusetts, New Hampshire, Nova Scotia, and South Dakota.
-Driving modernization through digitalization, MCI ensures clients
do more for less. MCI is the holding company for a diverse lineup
of tech-enabled business services operating companies. MCI
organically grows, acquires and operates companies that have a
synergistic products and services portfolios, including but not
limited to Automated Contact Center Solutions (ACCS), customer
contact management, IT Services (IT Schedule 70), and Temporary and
Administrative Professional Staffing (TAPS Schedule 736), Business
Process Management (BPM), Business Process Outsourcing (BPO),
Claims Processing, Collections, Customer Experience Provider (CXP),
Customer Service, Digital Experience Provider (DXP), Account
Receivables Management (ARM), Application Software Development,
Managed Services, and Technology Services, to mid-market, Federal &
enterprise partners. MCI now employs 2,500+ talented individuals
with 150+ diverse North American client partners across the
following MCI brands: GravisApps, Mass Markets, MCI Federal
Services (MFS), The Sydney Call Center, OnBrand24, and Valor
Intelligent Processing (VIP). -MCI provides products and services
under the following NAICS Codes: 511210 Software Publishers, 518210
Data Processing, Hosting, and Related Services, 519190 All Other
Information Services, 524291 Claims Adjusting, 524292 Third Party
Administration of Insurance and Pension Funds, 541511 Custom
Computer Programming Services, 541512 Computer Systems Design
Services, 541519 Other Computer Related Services, 541519
Information Technology, and Value Added Resellers, 541611
Administrative Management and General Management Consulting
Services, 541613 Marketing Consulting Services, 541690 Other
Scientific and Technical Consulting Services, 541990 All Other
Professional, Scientific, and Technical Services, 561110 Office
Administrative Services, 561320 Temporary Help Services, 561330
Professional Employer Organizations, 561421 Telephone Answering
Services, 561422 Telemarketing Bureaus and Other Contact Centers,
561431 Private Mail Centers, 561440 Collection Agencies, 561499 All
Other Business Support Services, 561990 All Other Support Services,
611430 Professional and Management Development Training.
DISCLAIMER
The purpose of the above job description is to provide potential
candidates with a general overview of the role. It's not an
all-inclusive list of the duties, responsibilities, skills, and
qualifications required for the job. - You may be asked by your
supervisors or managers to perform other duties. You will be
evaluated in part based upon your performance of the tasks listed
in this job description.
The employer has the right to revise this job description at any
time. This job description is not a contract for employment, and
either you or the employer may terminate employment at any time,
for any reason.
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Keywords: MCI, San Diego , Human Resources Generalist, Human Resources , San Diego, California
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