Revenue Cycle Epic Trainer - Hybrid/Remote
Company: UC San Diego
Location: San Diego
Posted on: May 16, 2022
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Job Description:
Payroll Title:REVENUE CYCLE HC ANL 4Department:RC
IMPROVEMENTSalary RangeCommensurate with
ExperienceWorksite:Greenwich DriveAppointment
Type:CareerAppointment Percent:100%Union:UncoveredTotal
Openings:1Work Schedule:Days, 8 hrs/day, Monday - FridayAs a
federally-funded institution, UC San Diego Health maintains a
marijuana and drug free campus. New employees are subject to drug
screening.#114007 Revenue Cycle Epic Trainer - Hybrid/RemoteFiling
Deadline: Tue 5/17/2022For the safety and well-being of the entire
university community, the University of California requires, with
few exceptions, that all students, faculty and staff be vaccinated
against the COVID-19 virus and influenza before they will be
allowed on campus or in a facility or office. For more information
visit: Flu Vaccine Mandate / COVID Vaccine PolicyUCSD Layoff from
Career Appointment: Apply by 01/24/22 for consideration with
preference for rehire. All layoff applicants should contact their
Employment Advisor.Special Selection Applicants: Apply by 01/27/22.
Eligible Special Selection clients should contact their Disability
Counselor for assistance.This position will work a hybrid schedule
which includes a combination of working both onsite at Greenwich
Drive and remote.This position will remain open until
filled.DESCRIPTIONUC San Diego Health's Revenue Cycle department
supports the organization's mission to deliver outstanding patient
care and to create a healthier world - one life at a time. We are a
diverse, patient-focused, high-performing team with a commitment to
quality, collaboration, and continuous improvement that enables us
to deliver the maximum standard of care to our patients. We offer
challenging career opportunities in a fast-paced and innovative
environment and we embrace individuals who demonstrate a deep
passion for problem-solving and customer service.This is a
full-time process improvement and Epic EMR training role consisting
of classroom, onsite and virtual training support. Responsible for
instructional design and education on multiple applications and
workflows across the front, middle and back of the revenue cycle
process.Participates in end user workflow analysis and validation
during system planning and design phases while applying root cause
analysis methodologies to properly diagnose registration process
failures. Facilitate and manage cross-functional training
improvement initiatives while working with internal customers,
stakeholders, and business leaders to identify the gap between
current and desired result. Trainer will work closely with our
Hospital Billing Departments, Customer Service Single Billing
Office and Clinical Research Billing and continually re-educate
based on department and organization training needs.The scope of
knowledge and education/training content includes all aspects of
hospital billing including insurance eligibility and benefits
coverage verification, pre-service authorization, research billing,
patient account billing and collection, payment and contractual
allowance application, payment denials, customer service, bad debt
management, collection services, charitable care, self-pay
discounts, payment plans, bankruptcy and escheatment, return mail,
UCSD Health and external financial assistance programs,
problem/complaint resolution experience.Collaborate with the
Continuous Improvement Director and Revenue Cycle Leadership to
reduce errors impacting the supported departments and mitigate
controllable loss utilizing the Lean Management Methodology. Serves
as the liaison between the Continuous Improvement Team, Revenue
Cycle, Operational Departments, external partners, and
vendors.MINIMUM QUALIFICATIONSSeven (7) years of related
experience, education/training working in a complex hospital
billing department using Epic EMR, OR a Bachelor's degree in
related area plus three (3) years of related experience/training
working in a complex hospital billing practice of a large
healthcare setting using Epic EMR.PREFERRED
QUALIFICATIONSExperience in adult learning and education plus
excellent facilitation, technical writing, consultative and
presentation skills.Epic Certification or Strong Epic Experience as
a Super User in Hospital Billing.Combined experience with Epic SBO
and Resolute Hospital Billing.Clinical Research Billing experience
using Epic EMR in a complex academic healthcare setting.Experience
with e-learning software applications such as Articulate or
Captivate.SPECIAL CONDITIONSMust be able to work various hours and
locations based on business needs.Employment is subject to a
criminal background check and pre-employment physical.Job offer is
contingent on successful engagement in the UC COVID-19 Vaccination
program (fully vaccinated with documented proof or approved
exception/deferral).UC San Diego Health is the only academic health
system in the San Diego region, providing leading-edge care in
patient care, biomedical research, education, and community
service. Our facilities include two university hospitals, a
National Cancer Institute-designated Comprehensive Cancer Center,
Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn
Center in the county, and and dozens of outpatient clinics. We
invite you to join our team!Applications/Resumes are accepted for
current job openings only. For full consideration on any job,
applications must be received prior to the initial closing date. If
a job has an extended deadline, applications/resumes will be
considered during the extension period; however, a job may be
filled before the extended date is reached.UC San Diego Health is
an Equal Opportunity/Affirmative Action Employer. All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, national origin, disability, age,
protected veteran status, gender identity or sexual orientation.
For the complete University of California nondiscrimination and
affirmative action policy see:
http://www-hr.ucsd.edu/saa/nondiscr.htmlUC San Diego is a smoke and
tobacco free environment. Please visit smokefree.ucsd.edu for more
information.
Keywords: UC San Diego, San Diego , Revenue Cycle Epic Trainer - Hybrid/Remote, Human Resources , San Diego, California
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