IT Manager

Company: Blue Sky eLearn
Location: San Diego
Posted on: February 24, 2021

Job Description:

Blue Sky eLearn is hiring an IT Manager to join our team located at our headquarters in San Diego, CA. Leading the IT team, you will be responsible for ensuring the smooth operations of the IT function within the organization. We are a fast-growing, distributed team who rely heavily on stable, secure, and performant technology and infrastructure in order to deliver our world-class software and professional services.

This position is based from our headquarters in San Diego, CA. We offer a flexible WFH policy, however this position requires on-site access to our headquarters for troubleshooting, equipment, and network access. Competitive salary with medical, dental, and vision benefits, 401K, PTO, sick days, and paid volunteer days.

Responsibilities

• Defining processes, objectives, and KPIs for the IT function
• Managing and collaborating with MSP's IT Vendor Management
• Defining and prioritizing projects to improve efficiency, reduce risk, and increase reliability of network, IT systems, and assets
• Managing employee onboarding/offboarding
• Implementing and maintaining compliance standards, e.g. GDPR, CCPA, ISO27001
• Improving and maintaining disaster recovery plans and processes
• Maintaining Network equipment (firewall, switches, VPN, etc)
• Manage Corporate IT budget
• Maintain documentation on compliance, inventory, change controls, and processes
• Communicate effectively with employees on IT related information/changes
• Drive adoption of technology and tools across the organization
• Respond to technical RFPs and IT audits from prospects/customers
  
  Qualifications
  
  • At least 5 years IT experience
  • Experience managing infrastructure and devices for a primarily remote workforce
  • Experience managing modern IT infrastructure with BYOB, blended OS environments, cloud services, etc
  • VMWare experience
  • Experience managing both on-prem and cloud backups with large data sizes and different storage and retention requirements
  • Disaster recovery
  • IT Project Management Experience or Certification
  • Working knowledge of GDPR, CCPA, and at least one security and IT compliance standard/framework (e.g. CIS, ISO 27001, etc)
    Nice to Have
    
    • InfoSec experience related to IT networks, devices and corporate security
    • Zoom Experience (Phone/Meeting/Room)
    • Expertise in at least one scripting language (e.g. Python)
    • AWS infrastructure experience, specifically around storage and computing solutions
    • Experience deploying MDM Patch Management
    • Experience managing and deploying an ITAM
    • Email security and deliverability experience
    • Mac/PC/Server troubleshooting
    • Experience with a cloud IAM e.g. Okta or OneLogin
    • Familiarity with Quality Management System and/or validation documentation and compliance
    • Microsoft Certifications for M365 and Windows Servers
      
      About Blue Sky ELearn
      
      Founded in San Diego, CA, Blue Sky eLearn provides a full range of learning technologies that include a proprietary learning management system and a complete set of virtual event services. We help organizations capture educational content from either live or virtual settings, then manage and deliver that content to a global audience through our learning platform.
      
      We facilitate thousands of live web events each year for our clients. We currently house over 100,000 learning modules and have electronically issued over two million certificates to online learners.
      
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Keywords: Blue Sky eLearn, San Diego , IT Manager, IT / Software / Systems , San Diego, California