NOC Systems Administrator

Company: San Diego County Credit Union
Location: San Diego
Posted on: November 23, 2021

Job Description:

This is a non-remote position and will require that the employee report to work onsite at the designated work location.Schedule: Tuesday-Saturday 8:00am-5:00pmPosition SummaryThe position of NOC Systems Administrator is established to design, configure and support the technical infrastructure and operations of the credit union. In addition, this position is responsible for system and application administration, vulnerability remediation, patching, and monitoring of various systems. Deliver stable, highly available systems and exceptional service. Maintain high quality service and production standards as set by the organization.Essential Duties and Responsibilities

• Perform system maintenance on and basic troubleshooting for Windows and Linux servers.
• Provision servers in a VMWare environment.
• Perform and validate regular patching of Windows, Linux, and VMWare servers.
• Administer network services such as DNS, FTP, IIS, and SNMP.
• Proficient at installing and updating SSL certificates, TLS and cipher codes.
• Triage and resolve/escalate system and network hardware, software, and application issues.
• Experienced at updating BIOS, firmware, and drivers on hardware systems.
• Perform server backups and administration of backup system.
• Perform system maintenance on and basic troubleshooting for network and security devices and systems such as: firewalls, IPS/IDS, MDM, vulnerability scanners, NAC and WAF.
• Troubleshooting of connectivity issues, such as VPN connections, FTP access, Internet access, websites and various carrier circuit connections.
• Identify and assist with resolution of cyber attacks
• Provide tier 3 technical support for escalated IT issues for all departments and branch offices.
• Ability to manage systems via server automation software.
• Proficient at adding, modifying, and removing monitors in Enterprise Monitoring tool.
• Provide technical support IT related projects.
• Administer IP address assignments and DNS entries.
• Monitor progress of overnight processes.
• Application updates, patching and intermediate administration.
• Maintain application distribution packages using Group Policy or other methods.
• Participate and assist in Disaster Recovery testing and execution.Other Duties & Responsibilities
  • Perform special projects as assigned.
  • Provide after-hours support within SLA's.
  • Occasional travel.
  • Participate in AML/BSA compliance training as assigned. Adhere to credit union AML/BSA policy and procedures including CTR rules and form preparation, identify and refer suspicious activity to the Compliance Department, perform OFAC comparisons, and properly identify individuals in accordance with Branch Operations procedures.Physical Demands and Work EnvironmentThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this position, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to sit and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision.The noise level in the work environment is usually moderate.Minimum Qualifications (Education, Experience, Skills):
    • 2 years of experience supporting Windows server, VMWare, patching and enterprise monitoring.
    • Working experience with Microsoft technologies.
    • Working experience with virtualization technologies (Ex: VMware).
    • 1 year of experience in heterogeneous network environment.
    • Ability to work independently to accomplish assigned tasks.
    • Proven organizational and multi-tasking skills.
    • Effective verbal and written communication skills.
    • Familiarity with Linux based systems and appliances.
    • Certificate or AA Degree in technical discipline or equivalent work experience.Desired Qualifications (Education, Experience, Skills):
      • Certifications, such as MCSE, MCSA, VCP, CCNA, and ITILv3
      • Experience in PowerShell, Java, and Pearl scripting skills
      • Working knowledge of modern telecommunications systems

Keywords: San Diego County Credit Union, San Diego , NOC Systems Administrator, IT / Software / Systems , San Diego, California