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Technical Trainer

Company: ASML
Location: San Diego
Posted on: May 16, 2022

Job Description:

Introduction to the jobASML is one of the world's leading manufacturers of lithography systems that help enable Moore's Law and the creation of increasingly powerful and capable electronic devices. At our San Diego location, we are renowned for developing both deep ultraviolet (DUV) lithography light sources and next generation extreme ultraviolet (EUV) light sources. We are a multinational company with over 70 locations in 16 countries, headquartered in Veldhoven, the Netherlands.If you have a passion for technology and innovation, you'll want to check us out. Be a part of ASML. Be a part of progress.The Global Training Team - We enable the creation and advancement of tomorrow's microchips. We train Extreme Ultraviolet (EUV) lithography equipment service engineers on Cymer's quickly evolving leading edge EUV light source sub-systems.To support the top semi-conductor companies (ASML customers) in the world with ensuring their systems are available 24/7, we train EUV light source principles, system functionality, and preventive and corrective service actions.We partner with our training colleagues in Veldhoven to design and develop performance based instructor and web-based training programs which incorporate the most relevant technical procedures and equipment recovery processes.This position may require access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. - 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require the Company to proceed with candidates who are immediately eligible to access controlled technology.Role and responsibilitiesThe Global Training Team is a driving force in maximizing system performance and availability for ASML's customers, paving the way to bringing smaller and faster microchips which enhance all electronic equipment utilized in everyday life.Senior Trainers are hands-on experts on the vacuum vessel, heating and gas systems, and associated metrology which allow and monitor the production of EUV light.They are expected to directly support the ADDIE Instructional Systems Design model of curriculum development, then deliver performance based equipment training programs to culturally and technically diverse audiences from around the world.Senior Trainers primarily works onsite in the San Diego training facility training their students while operating and maintaining EUV light source equipment.During a shift, they are expected to prepare their classrooms and students for learning, deliver classroom and lab based training, maintain their equipment and tools, and provide feedback to students.They also conduct daily and weekly administrative duties to track student progress and provide feedback on curriculum quality.Conducts onsite and remote training for ASML's internal and external customersServes as Subject Matter Expert (SME) defined in instructional development plansExamples include, but are not limited to: EUV Source Vessel, Plasma Qualification, Safety, and other training as requiredUses vetted technical procedures as designed to suit system configuration needsUses knowledge and performance testing and other evaluation methods to measure trainee progress and effectiveness of trainingReports on progress of trainees during training periods.Represents department as a Criterion Referenced Instruction (CRI) and/or Performance Based Equipment Training (PBET) expertParticipates in needs analysis to determine training needsDesigns new product training; determines training delivery methodsDevelops instructor led and computer-based training lessonsSelects or develops teaching aidsManipulate graphics and videoCreate animation in MS Power PointReviews and revises released product training for technical accuracy and relevanceProvides input towards design of training to improve effectivenessUses rapid development tools such as Articulate, Adobe, and Techsmith to develop interactive, computer-based, asynchronous training productsPrepares storyboards and screen captures and audio/video recordingsPerforms preventive and corrective maintenance on training equipment and toolsWorldwide travel up to 20% up to two weeks (continuous) at a time - Based out of San DiegoCollaboratively Interacts and works in a team environment effectively and efficientlyMust be able to support shift work; 24 hours x 7 day environment; any shift, any dayPerforms other duties as assignedEducation and experienceBS degree in Technology, Engineering or PhysicsTraining credential in work force education, technical field and/or equivalent experience and educationMinimum of six (6) years of experience in technical trainingAbility to deliver clear and effective technical instruction to a broad range of ESL audiencesDemonstrated ability to determine and effectively report trainee performance opportunitiesProficient in electronic, electrical, gas and/or mechanical engineering systems theoryCapable of operating and maintaining electronic, optical and mechanical systemsAbility to utilize standard test equipment such as oscilloscopes, multimeters, signal generators and power metersAbility to read, interpret and adhere to engineering specifications, technical procedures and other pertinent engineering documentsDemonstrated critical thinkingIntermediate to advanced level arithmetic in the compilation and analysis of basic quantitative informationAbility to translate, statistically analyze data, and effectively report problems through spoken, written and/or graphical formatsDemonstrated understanding of instructional systems designDemonstrated ability to create story boards that reflect incremental information transferSkillsWorking at the cutting edge of tech, you'll always have new challenges and new problems to solve - and working together is the only way to do that. You won't work in a silo. Instead, you'll be part of a creative, dynamic work environment where you'll collaborate with supportive colleagues. There is always space for creative and unique points of view. You'll have the flexibility and trust to choose how best to tackle tasks and solve problems.To thrive in this job, you'll need the following skills:Excellent written and verbal communication skillsExcellent customer service skills with an advanced understanding of customer relationship buildingProficient use of MS Word, Excel, PowerPoint, and electronic e-mail systemsMust be able to work in a complex, fast paced, highly dynamic, collaborative and flexible environmentMust be able to work in a multi-functional and multi-cultural environmentDiversity & InclusionASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that diversity and inclusion is a driving force in the success of our company.Other informationThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee routinely is required to sit; walk; talk; hear; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, and stretch.The employee is occasionally required to move around the campus.The employee may occasionally lift and/or move up to 50 pounds.Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Can work under deadlinesMust be able to work in cleanrooms were cleanroom and safety clothing/equipment are requiredCan learn and apply new information or skillsThis U.S. position is open to U.S. workers only.A U.S. Worker is someone who is either a U.S. Citizen, U.S. National, U.S. Lawful Permanent Resident, or a person granted Refugee or Asylum status by the U.S. Government.The Company will not sponsor a foreign national for this position.EOE AA M/F/Veteran/DisabilityNeed to know more about applying for a job at ASML? Read our frequently asked questions.

Keywords: ASML, San Diego , Technical Trainer, IT / Software / Systems , San Diego, California

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