Contact Center Software Engineer
Company: VirtualVocations
Location: Vista
Posted on: May 20, 2025
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Job Description:
A company is looking for a Contact Center Software Engineer to
support Cloud Contact Center platforms.
Key Responsibilities
Design and develop products and features for Cloud Contact Center
platforms
Conduct unit testing, code reviews, and resolve bugs identified
during QA processes
Mentor team members and train stakeholders on NICE CXone tools and
solutions
Required Qualifications
2-4 years of IVR and ACD development experience
1-3 years of CXone Studio scripting experience
Experience with CRM integration and cloud telephony platforms
High School diploma or GED required
Certifications such as NICE Certified Implementation Engineer
preferred
Keywords: VirtualVocations, San Diego , Contact Center Software Engineer, IT / Software / Systems , Vista, California
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