Solution Engineer
Company: NICE
Location: San Diego
Posted on: March 13, 2026
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Job Description:
At NiCE, we don’t limit our challenges. We challenge our limits.
Always. We’re ambitious. We’re game changers. And we play to win.
We set the highest standards and execute beyond them. And if you’re
like us, we can offer you the ultimate career opportunity that will
light a fire within you. A NiCE Solution Engineer will lead the
functional and technical sales process with a coordinated focus on
solutions development across NiCE’s portfolio through discovery and
requirements gathering, validation and demonstration. The Solution
Engineer must be able to articulate NiCE solutions’ value and
position NiCE’s products to both business and technical users. How
will you make an impact? • Deliver demonstrations that align the
NiCE portfolio with the customer’s business challenges • Identify
all functional and technical challenges of assigned accounts •
Manage and interpret customer requirements and use astute
questioning skills to understand, anticipate and exceed customer
needs. • Influence and educate clients that NiCE’s solution will
best satisfy their needs in terms of ease of use, quality, benefit,
and value. • Lead in all technical aspects of the sales process. •
Assist with the definition and execution of successful proof of
concepts (POC), where appropriate. • Actively contribute to a team
approach with account executives and overlay teams. • Able to
promptly respond to functional and technical elements of RFIs/RFPs
Have you got what it takes? • 7 years of experience supporting
multiple software products (portfolio sales) and services into
sophisticated accounts • 1 years supporting Conversational AI and
or Digital Transformation solutions into enterprise account •
Exceptional presentation and demo capabilities • Experience
customizing and building the storyboard for demos and POC •
Demonstrated success in achieving strategic deal wins • Ability to
manage multiple, complex sales opportunities simultaneously •
Ability to communicate from C-level executives down to Agent/Front
Line level employees You will have an advantage if you also have: •
Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
• Experience/knowledge selling a full suite of SaaS products. •
Certifications and knowledge of cloud technologies (AWS, Azure,
Google) • Working knowledge of HL7, FHIR, and EHRs. •
Experience/knowledge selling to payers and providers.
Keywords: NICE, San Diego , Solution Engineer, IT / Software / Systems , San Diego, California
