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Retail Product Implementation Manager - Deposits & Online/Mobile

Company: California Bank & Trust
Location: San Diego
Posted on: July 15, 2019

Job Description:






Retail Product Implementation Manager - Deposits & Online/Mobile - San Diego
(
Job Number:

046537
)



hours per week
:

40





Description


California Bank & Trust, a division of ZB NA, is seeking well qualified professionals for the role of Retail Banking Product Implementation Manager (Deposits and Online/Mobile) located in San Diego .
The successful incumbent will perform the following essential job duties:


  • Oversee the delivery of changes in the organization related to retail products; consumer & small business checking, savings, money market, CDs, loans and digital products/channels.
  • Implement the company's defined product and digital strategy; deliver stated objectives on time and within scope and budget.
  • Build, develop and grow any internal business relationships vital to successful change management, specifically with Enterprise Deposits and Digital Banking
  • Collaborate with other internal business units (bank operations, marketing, etc.) to identify impact and ensure successful implementation of proposed changes.
  • Communicate product strategy to leadership and employees throughout the organization.
  • Become an expert on regional customer segments and competitors, identify and inform central product team of opportunities.
  • Develop project plans and reports on; project status, issues and risks to product team members.
  • Manage multiple complex projects.
  • Provide feedback on customer complaints related to products.
  • Manage account disclosures.
  • Work with the bank training department to develop effective employee product training and job aids.
  • Manage communications to employees and customers on product changes.
  • Other duties as assigned.









    Qualifications




    • Bachelor's Degree in business, communications or other related field.
    • 4+ years product management experience preferably in the banking industry.
    • Experience with managing change in a large organization.
    • Employs advanced knowledge of project and product management techniques and best practices.
    • Working knowledge of retail banking products and services.
    • Self-starter, adaptable, able to work independently.
    • Advanced project management, communication and interpersonal skills.
    • Understanding of technology used to support bank products and services is a plus.
    • Demonstrated ability to problem solve and develop customized solutions.
    • A combination of experience and education may meet requirements.
    • Proven client relationship skills.
    • Effective negotiation skills.
    • Excellent analysis and judgment skills.




      Benefits







      • Health / Dental / Vision benefits plan
      • 401(k) plan with generous matching contribution
      • Competitive pay commensurate with experience
      • Promotional Opportunities & career growth
      • Stable Employer and a division of Zions Bancorporation. Zions is included in the S&P 500 and NASDAQ Financial 100 indices










        0



        Work Locations

        California-San Diego-SD - Golden Triangle Office




        Marketing & Communications



        Jun 27, 2019

Keywords: California Bank & Trust, San Diego , Retail Product Implementation Manager - Deposits & Online/Mobile, IT / Software / Systems , San Diego, California

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