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Technical Account Manager

Company: Memjet
Location: San Diego
Posted on: September 15, 2019

Job Description:

Memjet has grown to become a global leader in color printing technologies that provide remarkable productivity, profitability, and innovation.An exciting opportunity has become available for a talented Technical Account Manager to work on key released products, which utilize our high-speed printheads via Memjet controller chips and software.This position provides extensive opportunity to travel worldwide. (Up to 50%)ResponsibilitiesAssist the business development teams in early original equipment manufacturers (OEMs) engagement phases for evaluation, technology transfer, and project planning.Own planning, task management, and action item tracking of support for OEM product development cycle from beginning to release.Train OEM engineers on Memjet's unique waterfall technology and integration process of the Memjet components.Assist OEM engineering teams in developing digital inkjet print engines and integration of that to their value add-on features for unique printing systems.Provide Technical Support to OEMs:Determine root cause and fix for escalations from OEM Engineering teamCollaborate, as needed, with engineering teams located in Dublin, San Diego, and SydneyInterface between the OEM and Memjet's design teams to provide in-depth support when needed.Prioritize and Manage Memjet engineering support for OEM.Frequent international travel is required.We Are Seeking a Talented And Dedicated Engineer WhoIs excited by technical problemsProvides excellent customer serviceWork well within a teamCan manage time effectivelyIs flexible and adaptableYou Mustbe able to work effectively with a team spread across three locations (Dublin, San Diego, Sydney)communicate technical concepts clearly and conciselybe dedicated to customer service and work well with OEM engineers that have a diverse range of skillsMinimum QualificationsBachelor's degree (or higher): In engineering with a broad understanding of HW control systems and SW interfacing or, In software engineering with strong control algorithms skills for complicated mechatronic products.5+ years of experience in highly-integrated mechatronic products.Strong systems engineering capability with in-depth understanding of the integration of mechanical, electrical, and software subsystems.Strong attention to detail.Ability to respond quickly to evolving issues.Ability to work independently within a multi-disciplinary team of engineers and scientists.Experience in digital printing; data pipeline management is preferred.Excellent teamwork and interpersonal skills.Memjet is the global leader in color printing technologies that provide remarkable speeds and affordability. The company supplies technologies and components to OEM partners across the printing industry.Who are "Memjet people" They're people who like to get things done. They're fast movers, effective and successful. They're intelligent, engaged and haven't given in or given up. They do not run from change - they foster it when it's the right thing for the organization.Memjet has global reach and presence. Our Corporate Office is in San Diego, CA, with offices in Boise ID, Australia, Ireland and Singapore.This is an excellent opportunity to join a global technology with growth potential. Please see our website for more details on the company, including videos of our technology in action

Keywords: Memjet, San Diego , Technical Account Manager, IT / Software / Systems , San Diego, California

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