SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Technical Application Support Analyst

Company: ARS National Services
Location: Escondido
Posted on: November 11, 2019

Job Description:

Technical Application Support AnalystJob Status: Full-TimeIndustry: Call-Center, Collections, Sales, Customer ServiceCompensation: Hourly
ARS is looking for a Technical Application Support Analyst to join thier IT department. The Technical Application Support Analyst will provide hands on technical support and post-mortem root cause analysis resolution of ARS application and system issues. This position requires extensive collaboration with other cross-department teams with an emphasis in building and maintaining effective and productive relationships with the stakeholders in business, development, infrastructure, and third-party systems. In addition, this position will act as the primary channel and technical subject matter expertise on the applications being supported including business flows, application architecture, and systems.

Essential Duties:

  • Ability to operate in a fast moving, team oriented, collaborative environment with tight deadlines.
  • Demonstrated analytical and problem-solving abilities.
  • Strong troubleshooting skills of complex applications and systems.
  • Must have the ability to distinguish low impact from high impact problems with little direction.
  • Exceptional verbal and written communications skills with the ability to explain complex ideas to those with limited IT and system knowledge.
  • Listening ability and patience.
  • Maintain a high level of customer service at all times.
  • Contribute to process development and best practice. Look at new ways to improve performance levels and supportability related to data integrity.
  • Document new processes and procedures for IT Operations department. Ensure IT knowledge-base is kept current.
    Technical and/or Functional Skills & Knowledge
    • Experience with Help Desk or Bug Tracking software.
    • Proficient in Microsoft Office Suite of products including Visio and Excel.
    • Extensive knowledge of Microsoft SQL data querying.
    • Excellent verbal, presentation and written communications skills combined with the ability to communicate with technical, non-technical, and senior management audiences.
      • Degree in Information Systems or Computer Science or comparable work experience.
      • Minimum of 3 - 5 years of relevant work experience in a technical environment.

Keywords: ARS National Services, San Diego , Technical Application Support Analyst, IT / Software / Systems , Escondido, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category

Other IT / Software / Systems Jobs

Junior Software Engineer
Description: As a Junior Software Engineer, you will be contributing to a Naval Information Warfare Center Pacific NIWC-PAC program supporting an Information Warfare Research Project. This prototype project consists (more...)
Company: Peraton
Location: San Diego
Posted on: 11/14/2019

React Developer Remote
Description: RESPONSIBILITIES:Kforce has a client that is seeking a React Developer Remote in Carlsbad, California
Company: Kforce Technology Staffing
Location: Carlsbad
Posted on: 11/14/2019

Technical Lead Systems Design Engineer (Medical Device
Description: Technical Lead Systems Design Engineer Medical Device North America-North America-United States-CA-Vista Position Summary and Overview: As the key member of the Systems Engineering Department, the Technical (more...)
Company: Leica Biosystems
Location: Vista
Posted on: 11/14/2019

Developer III #107432BR - San Diego
Description: ComputerThermo Fisher Scientific
Company: Thermo Fisher Scientific Inc.,
Location: San Diego
Posted on: 11/14/2019

Systems Administrator
Description: Systems Administrator Robert Half Technology is seeking a Systems Administrator for a contract to full-time opportunity for one of our top clients in San Diego. Would be working in an employee driven (more...)
Company: Robert Half Technology
Location: San Diego
Posted on: 11/14/2019

React or Full Stack Developer
Description: RESPONSIBILITIES:Kforce has a client seeking a mid to senior level React or Full stack Developer in Poway, California CA .Design and Develop Firmware and Software Applications Responsibilities: Develops (more...)
Company: Kforce Technology Staffing
Location: Poway
Posted on: 11/14/2019

Junior Java Developer Job posting in #San Marcos #ITjobs
Description: The future of tomorrow starts with emerging technology talent across the U.S. Revature is looking to hire over 300 Junior Java Developers in the next 4 weeks. One day someone is going to ask you where (more...)
Company: Revature
Location: San Marcos
Posted on: 11/14/2019

Entry Level Computer Programmer Job posting in #Vista #ITjobs
Description: As the fastest growing employer of emerging tech talent across the U.S, Revature looks to hire over 300 innovative Entry Level Computer Programmers in the next 4 weeks. One day someone is going to ask (more...)
Company: Revature
Location: Vista
Posted on: 11/14/2019

Software Development Manager
Description: Software Development Manager br Job Title: Senior Software Development Delivery ManagerJob Location: La Jolla, CASalary: 110- 130k 100 Paid Employee and Family Benefits Skills: SCRUM Team Management, (more...)
Company: CyberCoders
Location: San Diego
Posted on: 11/14/2019

Software Engineer - Integrations Developer
Description: BackgroundDaasity has an exciting opportunity for a Software Engineer with a background in application services development to work on our innovative reporting and analytics product suite. Daasity is (more...)
Company: Daasity
Location: San Diego
Posted on: 11/14/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds