SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Legal Assistant

Company: First Associates
Location: San Diego
Posted on: September 14, 2019

Job Description:

Overview:-- The Compliance Specialist reports to the General Counsel & Chief Compliance Officer and is responsible for developing and delivering solutions for escalated customer inquiries. The Compliance Specialist will need to work across teams to build process improvement and innovation gained from review of customer complaints. Primary Responsibilities: The Compliance Specialist is expected to oversee all escalated and regulatory complaints and ensure timely resolution to correspondence and pending litigation. Specifically, this person will: Research and resolve escalated complaints including complaints received from attorneys, BBB, and regulatory agencies. Complete investigation of the issue in order to respond timely and thoroughly. Timely response is generally within 48 hours. Also, maintain and update an escalated complaint log. Properly notate all legal correspondence and work with management and company counsel as needed to provide timely responses to subpoenas and other court requests. Also, maintain and update a litigation log. Complete general customer service correspondence via email, text, and mail as assigned ensuring less than a 48-hour response time. Strictly adhere to department standards for maintenance of customer accounts and consistently maintain current customer, collateral, and status information on all accounts. Ensure all correspondence completely addresses the customers' issue and is free of grammatical and usage errors. As a Compliance Specialist, provide first level letter review for compliance on outbound correspondence. Collaborate and be the voice of the customer with other departments to ensure that customer complaint feedback is broadly known and corrective steps are followed for improved customer experience. Maintain and update templates used for customer correspondence, such as repossession notices. Ensure the credit reporting manual is following in order to furnish accurate information about customers to the appropriate reporting agencies. Maintain knowledge of credit reporting rules and guidelines in order to use standard reporting electronic transmission to send customer reporting files to the appropriate credit reporting agencies once each month. Perform other duties as assigned. Position Requirements: Bachelors in Business Management, Computer Science, or related field is preferred. High School diploma with some college required. 3 years of experience in customer service, legal research, compliance or related field. Ability to communicate effectively with various audiences including customers, team members, and attorneys, through written and verbal means. Solid organizational skills, ability to work across teams, ability to focus on broader goals and customer level details simultaneously, and ability to multi-task effectively. Strong working knowledge of computer software including Microsoft Office and Loan Servicing Software required (Nortridge preferred). Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. --

Keywords: First Associates, San Diego , Legal Assistant, Legal , San Diego, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Legal Jobs


In-House Counsel Jobs 30167 Senior Counsel, Securities, General Corporate, Carlsbad, CA
Description: In-House Counsel Jobs 30167 Senior Counsel, Securities, General Corporate, Carlsbad, CA To apply go to https://www.JDHuntr.com
Company: JDHuntr In-House Counsel Jobs
Location: Escondido
Posted on: 09/19/2019

Litigation Paralegal
Description: The ideal candidate will be responsible for assisting attorneys in
Company: Hosp, Gilbert, & Bergsten
Location: Pasadena
Posted on: 09/17/2019

JDHuntr In-House Counsel Jobs 29124 Vice President, Legal, General Counsel, Aliso Viejo, CA
Description: JDHuntr In-House Counsel Jobs 29124 Vice President, Legal, General Counsel, Aliso Viejo, CA To apply go to
Company: JDHuntr In-House Counsel Jobs
Location: Irvine
Posted on: 09/20/2019


Immigration Paralegal
Description: Business Immigration Paralegal - San Diego--Maggio Kattar is a nationally-recognized boutique immigration law firm with offices in San Diego and Los Angeles, CA Washington, DC and Dayton, OH. Our firm (more...)
Company: Maggio + Kattar
Location: San Diego
Posted on: 09/17/2019

Tax Professional - CPA, Enrolled Agent or Attorney - Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: San Diego
Posted on: 09/20/2019

Credentialed Tax Expert - CPA, Enrolled Agent or Practicing Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Riverside
Posted on: 09/20/2019

Biotech/Chemical Patent Prosecution Attorney 17875GP
Description: This top-notch general practice law firm is currently seeking a Mid-Level Patent Prosecution Associate to
Company: Premier Legal Staffing, Inc.
Location: San Diego
Posted on: 09/16/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: San Bernardino
Posted on: 09/20/2019

Credentialed Tax Professional - CPA Enrolled Agent or Attorney - Seasonal Remote
Description: Overview If you are a highly motivated individual with an active credential CPA/EA/Practicing Attorney and excellent communication skills, we need you to help our customers complete their taxes using (more...)
Company: Intuit
Location: Irvine
Posted on: 09/20/2019

Senior Litigation Attorney
Description: Senior Litigation Attorney br We are a well-established national litigation firm. We are selectively hiring an Attorney with Personal Injury Defense experience. We are hiring in Orange County, Los Angeles, (more...)
Company: CyberCoders
Location: Irvine
Posted on: 09/19/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds