Help Desk Support Specialist

Company: Eliassen Group
Location: San Diego
Posted on: September 15, 2020

Job Description:

Do you have a passion for providing world class technical support? Would you like to apply your expertise to support a critical government program? If so, we may have the ideal role for you as a Help Desk Support Specialist in San Diego. Due to federal security clearance requirements, applicant must be a United States Citizen with an active or interim Secret clearance. Responsibilities of the Help Desk Support Specialist Interact with customers to understand business environment and strategic direction Collaborate with others on collected requirements to develop solutions in line with client expectations Identify and resolve business or technical problems Requirements of the Help Desk Support Specialist High school diploma or GED At least 4 years of related experience in information systems Certification A ce, Network ce, Security ce, or CISSP Experience reimaging Windows, troubleshooting hardware, software, and connectivity Organized excellent time management skills Experience with a ticketing system Strong customer service skills Keywords Help Desk Support Specialist, Windows, Technical Support, Secret Clearance Job ID 344571 About Eliassen Group Eliassen Group provides strategic talent solutions to drive our clients' innovation and business results. Leveraging over 30 years of success, our expertise in IT staffing, Agile consulting, creative services, managed services, and life sciences enables us to partner with our clients to execute their business strategy and scale effectively. Headquartered in Reading, MA and with offices from coast to coast, Eliassen Group offers local community presence, deep networks, as well as national reach. For more information, visit httpwww.eliassen.com. Eliassen Group is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Don't miss out on our referral program If we hire a candidate that you refer us to then you can be eligible for a 1,000 referral check

Keywords: Eliassen Group, San Diego , Help Desk Support Specialist, Other , San Diego, California