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Director, Fulfillment

Company: Stores
Location: San Diego
Posted on: September 16, 2020

Job Description:

Here at Petco, our vision is simple: Healthier Pets. Happier People. Better World. This credo drives everything we do. But what really sets us apart? We obsess about delivering health and happy experiences for pets and the people who love them. This is our mission. It guides every Partner in every role here at Petco, every day.

And the way that we live out our mission is through our core values. No matter what your skillset is or how much experience you have, if you love people  and pets—and these values mirror your own—we probably have the perfect job for you here. Take a closer look at our values, and then explore our dynamic career areas to find out what a career at Petco can mean for you.

and execution.

Position Purpose:

The Fulfillment Director will be responsible for creating & improving processes, while using analytics as the basis for decision making. The role requires that incumbent be process focused, detail oriented, analytical, comfortable dealing with ambiguity, and have the ability to think strategically with a bias for action and execution.

Essential Job Functions:

Partner with supply chain and stores teams to develop short- and long-term optimization across fulfillment methods while minimizing cost and maximizing service levels.

Partner with merchandising and supply chain teams to ensure proper assortment and inventory at fulfillment nodes to improve assortment, improve delivery speed, and reduce cost.

Evaluate projects to deliver efficiencies and optimization plans to maximize revenue opportunities and/or lower costs.

Find opportunities in fulfillment or post purchase experience to drive improvement.

Ensure cross-functional alignment by communicating strategy and business benefits; overseeing business work-streams; providing direction to teams; and building consensus.

Supports executive-level leadership by providing recommendations on new customer centric strategies and competitive insights; develop and present ideas; and provide ad-hoc support during meetings.

Scan the external environment to identify evolving trends and translate them into actionable and operational initiatives that will improve impact and increase flexibility.

Deep dive into key performance indicators to find opportunities and drive improvements.

Track and champion key initiatives and ideas for store partners.

Responsible for creating, outlining, and developing project plans to include identification of milestones and how success will be measured and tracked. Ensure that the project remains on time and on budget.

Review and own special project/program initiatives that are generated from areas across the enterprise, develop a project plan, assemble a cross-functional team, and deliver

Supervisory Responsibility:

This role will not have direct reports, but will oversee and influence work flow and project deliverables across multiple adjacent functions. Work closely with the VP of Digital Operations and will be required to influence multiple cross-functional senior leaders.

The majority of job duties are conducted in a standard working environment. Occasional travel may be required for industry conferences, company meetings, or training.

Contacts:

Primary interactions will occur with e-Commerce, Merchandising, Supply Chain, Customer Service, and IT associates.  Communication will range from the exchange of information, to the discussion and analyses of information and/or negotiations, to the presentation of results and recommendations for action. May have interaction with consultants, vendors and contractors.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

If you are a returning visitor who has an existing account, please click here .

Current Partners can explore internal opportunities on the Petco intranet at PetNet .

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Keywords: Stores, San Diego , Director, Fulfillment, Other , San Diego, California

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