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(Entry level) Accounts Receivable Clerk

Company: CAMP Systems International, Inc.
Location: San Diego
Posted on: September 16, 2020

Job Description:

Overview:CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world including Airbus, Bell, Boeing, Bombardier, Cessna, Daher, Dassault, Embraer, Gulfstream, Hawker, HondaJet, Leonardo, and Pilatus. Our services are delivered through a "SaaS plus" model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 800 employees in 12 locations around the world.Component Control, a division of CAMP, is the developer of Quantum Control, a fully integrated business solution designed specifically for aviation MRO's, Distributors and Manufacturing companies.--Quantum Control's comprehensive suite of modules streamlines business processes while optimizing a company's operational performance. CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is wholly owned by Hearst Business Media.Job Summary:The AR Membership Clerk is responsible for the proper invoicing and collections of SMA and SAAS subscription services within standard polices reflective of the customer's requirements. He or she shall work with any and all personnel to assure timely and accurate invoicing and rating occurs.Responsibilities: ------------------Record Contact records for activities related to past due customer interactions ------------------Respond to customer incoming phone calls and email related to subscription updates and collections ------------------Respond to calls from delinquent customers to establish terms for payments within predetermined limits, i.e., short term range within a few months past due; otherwise, obtain payment schedule requests and route to Collections for follow up ------------------Process online payments for subscription related collection activity through the PayPal processor ------------------Process NSF return items ------------------Process HSBC or US Bank Wire and ACH remittances.-- ------------------Customer refund processing. ------------------Review aging to move on accounts to correct invoices, clear offsets. ------------------Review unidentified cash posted and process to correct accounts once correct information has been obtained. ------------------Assist others with special requests as they arise. ------------------Analyze, maintain, record, report and monitor customer SMA & SaaS accounts and past due statuses ------------------Update SAAS and SMA recurring billing profiles with first of the month rate changes related to annual increases and new software purchases ------------------Invoice and credit memo for subscription services at Accounting Manager's request ------------------Assists customer with AR inquiries ------------------Process first of the month credit card charges and ACH payments ------------------Import daily cash receipts into Accounting system ------------------Issue credit memo's and deactivate cancelled Subscriptions ------------------Assure timely collection of Subscription monies due ------------------Non-escalated requests: Compose emails, discuss and explain co. policies with customers related to SMA rates, renewals, cc expirations, services, revised licenses, SMA invoices ------------------Update ACH spreadsheet and PayPal for changes to the monthly SMA ------------------Activate/Deactivates software components and add/remove from SMA Subscription rate when needed.--Ensures updated license is issued by License department. ------------------Update billing addresses in recurring billing ------------------Customer address and rolodex updates as needed Requirements:--------------Bachelors Degree in related field--------------Must be proactive and able to work independently.--------------Proficient in Microsoft Suite.--------------Exceptional verbal and written communication skills.--------------Collaborative and cross-functional.--------------Solid work ethic and not afraid to roll-up your sleeves!--------------Desire to learn and grow.All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE

Keywords: CAMP Systems International, Inc., San Diego , (Entry level) Accounts Receivable Clerk, Other , San Diego, California

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