#106172 Patient Access Rep
Company: University of California - San Diego Medical Cente
Location: San Diego
Posted on: October 18, 2020
#106172 PATIENT ACCESS REP
Filing Deadline: Tue 10/27/2020
UCSD Layoff from Career Appointment: Apply by 10/15/2020 for
consideration with preference for rehire. All layoff applicants
should contact their Employment Advisor.
Special Selection Applicants: Apply by 10/27/2020. Eligible Special
Selection clients should contact their Disability Counselor for
Under the general guidance of the Access Manager, Patient Access
Rep/HAIII; pre-registers, pre-admits, and admits patients by
telephone and/or in person. Major duties include: efficiently
collect accurate demographic information, review and interpret
complex insurance benefits, obtaining prior authorizations, patient
estimates, cash collections, interaction with public assistance
programs (i.e., Medi-Cal, CCS) implementation of Medicare
requirements, interaction with physicians/office personnel as well
as other hospital personnel, units and departments, and referral of
appropriate cases to other internal and external sources to assist
patients with discharge/post-hospital care. Interact with hospital
departments such as Utilization Review and Patient Business
Services to ensure correct and timely reimbursement.
Minimum three (3) years previous admissions/registration experience
in a large, complex healthcare setting.
Thorough knowledge of insurance verification, registration, and
Proficient with MS Office: Outlook, Word, and Excel. Computer
skills/ability to work between multiple systems accurately and
Strong problem solving skills. Ability by using good judgment by
applying these skills to assist customers and ensure expectations
are met. Solid organizational skills with independent ability to
set priorities, meet deadlines, and manage conflicting demands with
Ability to interact effectively with the public, patients,
visitors, clinical and support staff. Ability to work in an
interactive and collaborative environment. Excellent customer
service skills. Self-starter who is accountable and requires
minimal direction and supervision.
Excellent communication skills with ability to communicate clearly
both verbally and in writing and be able to articulate complex
ideas for all levels of audiences.
Possess the personal characteristics of professionalism,
credibility, commitment to high standards, innovation,
discriminating judgment and accountability.
Ability to maintain strict confidentiality and discretion.
Experience with insurance and authorization verification.
Strong knowledge of third party payors including federal, state,
and private health plans.
Knowledge of medical terminology.
Knowledge and articulation of hospital patient forms, as required
by JACAHO/GAD, etc.
Prior cash handling experience.
Must be able to work various hours, days, shifts, on-call and
various locations based on the 24-hour Medical Center's business
Employment is subject to a criminal background check and
UC San Diego Health is the only academic health system in the San
Diego region, providing leading-edge care in patient care,
biomedical research, education, and community service. Our
facilities include two university hospitals, a National Cancer
Institute-designated Comprehensive Cancer Center, Shiley Eye
Institute, Sulpizio Cardiovascular Center, and several outpatient
clinics. UC San Diego Medical Center in Hillcrest is a designated
Level I Trauma Center and has the only Burn Center in the county.
We invite you to join our dynamic team!
Applications/Resumes are accepted for current job openings only.
For full consideration on any job, applications must be received
prior to the initial closing date. If a job has an extended
deadline, applications/resumes will be considered during the
extension period; however, a job may be filled before the extended
date is reached.
UC San Diego Health is an Equal Opportunity/Affirmative Action
Employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national
origin, disability, age, protected veteran status, gender identity
or sexual orientation. For the complete University of California
nondiscrimination and affirmative action policy see:
UC San Diego is a smoke and tobacco free environment. Please visit
smokefree.ucsd.edu for more information.
Keywords: University of California - San Diego Medical Cente, San Diego , #106172 Patient Access Rep, Other , San Diego, California
Didn't find what you're looking for? Search again!