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#106841 Call Center Specialist, PD

Company: University of California - San Diego Medical Cente
Location: San Diego
Posted on: November 24, 2020

Job Description:

#106841 CALL CENTER SPECIALIST, PD

Filing Deadline: Wed 12/2/2020

Please note that this position is a part-time appointment

DESCRIPTION

Under general supervision of the Call Center Management, the Call Center Specialist is responsible for customer service, registration, appointment scheduling and insurance verification. Typical duties include answering multi-line incoming customer calls, completing online registration, scheduling appointments and securing authorization for scheduled services. Operate CRT to gain and input information. Other related duties as assigned.

MINIMUM QUALIFICATIONS

*

A minimum of three (3) years of relevant experience.
*

Previous experience directly related Call Center and Registration in a large complex healthcare setting. Cadance experience or similar function.
*

Demonstrated experience with patient check-in and cash handling.
*

Knowledge of third-party payors including federal, state and private health plans.
*

Proven ability to handle multi-line incoming customer calls, schedule appointments, and perform online registration.
*

Must have excellent customer service skills.

PREFERRED QUALIFICATIONS

* Bilingual in both English and Spanish.

* MA Experience.

SPECIAL CONDITIONS

* Must be able to work various hours and locations based on business needs.

* Employment is subject to a criminal background check and pre-employment physical.



UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, and several outpatient clinics. UC San Diego Medical Center in Hillcrest is a designated Level I Trauma Center and has the only Burn Center in the county. We invite you to join our dynamic team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

UC San Diego Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity or sexual orientation. For the complete University of California nondiscrimination and affirmative action policy see: http://www-hr.ucsd.edu/saa/nondiscr.html

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Keywords: University of California - San Diego Medical Cente, San Diego , #106841 Call Center Specialist, PD, Other , San Diego, California

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