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IT Support Tech

Company: Robert Half
Location: La Jolla
Posted on: January 15, 2021

Job Description:

Ref ID: 04810-0011344490 Classification: Help Desk Analyst II Compensation: $24.00 to $28.60 hourly Looking for a new opportunity? You might be the right IT Support Technician for this growing company. Our client---s main office is in the Sorrento Valley, but have operations from coast to coast. Candidates for this position should keep in mind that we are looking for a confident, motivated person with a strong work ethic and excellent communication skills who enjoys a fast-paced, high tech environment. If you're looking for work where you can represent the Service Desk by liaising with the corporate office and Systems and Network team to help transition new and changing services, this might be a perfect job for you. You'll succeed at this job if you're comfortable with working desk side to support end users with issues pertaining to O365, Email issues, Windows OS, SQL reports, applications, software or iPhone troubleshooting and break/fix. How you will make an impact - Maintain hardware and peripherals: Responsible for upgrading and replacing computer parts; handle documentation and asset inventory - It is important for this job to facilitate user account management by handling onboarding, change and departure processes - Meet and exceed SLA standards: Close tickets in a timely manner, while upholding customer service standards - Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they are used in a corporate environment - Troubleshoot end user issues: Provide root-cause analysis on various web and mobile applications For consideration, please email resume to Tabitha at Tabitha.scarbroughrht.com Job Requirements: - Practical knowledge of Windows Desktop - Apple Devices experience required - Well-founded grasp of Desktop Virtualization - Apple iOS experience desired - Proven knowledge of Deskside Support - MS Windows 10 experience - Basic knowledge of SQL and SQL reports is helpful - Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity - A combination of superior customer service skills and technical aptitude is required for success at this position - Ability to handle multiple tasks to prioritize needs and expedite tasks upon request - Must be able to work independently with minimal supervision - Excellent communication skills (written and verbal) Robert Half Technology matches IT professionals with remote or on-site jobs on a temporary, project or full-time basis. From roles in software and applications to IT infrastructure and operations, we provide you unparalleled access to exciting career opportunities. Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches you with jobs. When you work with us, you---re working with the best. Robert Half has been recognized as one of FORTUNE---s ---Most Admired Companies--- every year since 1998 and was named to Forbes--- inaugural list of America---s Best Temporary Staffing Firms. Questions? Call your local office at 1.888.490.4429. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information. -- 2020 Robert Half Technology. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking ---Apply Now,--- you---re agreeing to Robert Half---s Terms of Use ( www.roberthalf.com/terms-of-use ).

Keywords: Robert Half, San Diego , IT Support Tech, Other , La Jolla, California

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