Customer Advocate Field Operations - San Diego, CA
Company: Carvana
Location: San Diego
Posted on: February 22, 2021
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Job Description:
Customer Advocate Field Operations - San Diego, CA At Carvana,
we sell cars, but we're not salespeople. Since 2013, we've been
making it our mission to change the way people buy cars. We saw a
huge problem with how much it can suck to buy a car the traditional
way, so we committed ourselves to tackling one of the largest,
yet-to-be-disrupted markets in the world - the $1T per year U.S.
car market (yes, that's $Trillion with a "T").-- With the ability
to search thousands of vehicles from our expansive inventory, to
high-resolution 360-- photographs of our vehicles' interior and
exterior, to real-time financing and the ability to complete
contracts without visiting the back room of a dealership, we
provide a seamless, online car buying experience for consumers that
can be completed from their desktop or mobile device. All our
vehicles are inspected and reconditioned based on our 150-point
certification checklist and come with a 7-day return policy. We
also operate our own logistics network to deliver cars to customers
as soon as the next day, as well as offer customer pick-up at our
state-of-the-art Car Vending Machine locations (yes, you read that
right). By putting customer satisfaction at the core of our
business, we've built a no-pressure, no-haggle online car buying
experience that save our customers time and money.-- WORKING AT
CARVANA YOU WILL NOTICE THAT... You'll need to be a great
communicator, a brand ambassador, and possess the know how to get
the job done. We expect bright people, willing to roll up their
sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at
one of the fastest growing and creative technology companies
around, as well as help us promote a life-changing product and
develop a world-class team every day. In our down time we have ping
pong and corn hole (or "bags," depending on where you're from)
tournaments. However, the pace is pretty quick around here, so
you'll need to be prepared to keep up. JOB DESCRIPTION The Customer
Advocate role is a unique combination of a few different things but
long story short, you'll be the face of Carvana. Since Carvana's
purchase process is entirely online, meeting you to receive their
newly purchased vehicle will likely be the first time a customer
has met a Carvana employee face-to-face! You'll have the freedom to
go above and beyond to ensure our customers have an experience that
doesn't suck and is completely one of a kind.-- SPECIFICALLY, YOUR
RESPONSIBILITIES WILL INCLUDE:
Do you have a Bachelor's Degree? --*
Do you have a High School Diploma/GED? --*
This position is paid hourly, are you comfortable with the
$17.50-$18.50 an hour range? --*
What is your desired compensation? --*
Are you open to working on the weekends? --*
Are you comfortable with the commute to San Diego? --*
Do you have a clean driving record (past 3 years) and a valid
drivers license? --*
How did you hear about this job? If referred by employee, please
list employee's full name: --*
Why are you excited to apply for an opportunity at Carvana?
--*
Keywords: Carvana, San Diego , Customer Advocate Field Operations - San Diego, CA, Other , San Diego, California
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