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Coordinator, CRM & Email

Company: Tinuiti
Location: San Diego
Posted on: February 22, 2021

Job Description:

CRM & Email Division - Anywhere - Full-time Tinuiti is looking for a highly organized and passionate Coordinator, CRM & Email--to join our growing team!-- This position will work closely with our clients and strategists in our Email Division to help manage--many moving parts of day-to-day client efforts. This role will involve hands-on, client-facing, project management duties and strategy collaboration.-- Our team is growing, fun, and focused on breaking records for our clients. We genuinely love the online space and are marketing and technology nerds at heart. We bring on folks who have a sense of humor, and want to learn and grow. Essential Functions:

  • Provide core organizational and project management services for the email marketing division
  • Communicate effectively with both internal (agency) and external (clients and vendors) to keep progress moving on email campaigns and special projects
  • Draft creative briefs to effectively translate client vision to our graphic design team
  • Set up work flows and segments in different and varied enterprise level email service platforms
  • Task internal stakeholders in our project management platform (Wrike) and ensure deadlines are met
  • Partner with our Strategists and, together, communicate needs and next steps to clients in regularly scheduled calls
  • Provide additional support to our Strategists as needed to meet and exceed client expectations
  • Research and present findings on special projects for clients Core Competencies:
    • Organizing - Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner.
    • Composure - Is cool under pressure; does not become defensive or irritated when times are tough; is considered mature; can be counted on to hold things together during tough times; can handle stress; is not knocked off balance by the unexpected; doesn't show frustration when resisted or blocked; is a settling influence in a crisis.
    • Integrity and Trust - Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.
    • Interpersonal Savvy - Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
    • Learning on the Fly - Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
    • Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
    • Written Communications - Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect. Requirements:
      • 1+ years of hands-on email marketing specific project management experience
      • Major hands-on experience in a major ESP (For example, Salesforce, Bronto, Klaviyo, or any others) is preferred, but not required.
      • Ability to dive in and find answers to questions that may not yet be documented
      • Ability to efficiently handle a very busy schedule
      • Strong analytical and problem solving skills
      • Positive spirit and outgoing attitude - you believe you can conquer the world!
      • Experience with ecommerce retail brands is preferred, but not required. About Tinuiti: Tinuiti is a performance and data-driven digital marketing leader, focused on every aspect of the customer journey across the quadropoly of Google, Facebook/Instagram, Amazon, Apple, and beyond. We believe success requires specialization across all channels, and our offerings cover the full spectrum from paid to earned to owned media. Our goal when we come to work every day is simple - to grow happiness. For our clients, their customers, our people and our partners. Growing happiness guides everything we do and our core values - Unleash Greatness, Never Stop Learning, Ignite Your Passion, Thankful Living, and Inspire Innovation & Change - inspire us to maintain a culture where our people take pride in their work and have fun doing it. Disclaimer: This description has been designed to indicate the general nature and level of work performed by employees within this position. The actual duties, responsibilities, and qualifications may vary based on assignment or group. Tinuiti is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. FLSA Classification: Exempt Working Conditions: Working indoors, sitting at a computer for extended periods of time, lifting no more than 10 pounds. What makes you passionate about email marketing? In particular, what draws you to the CRM & Email channel? --*
        How would you rate your comfort level with Microsoft Excel? --*
        What tools have you used to deploy/execute email campaigns in the past? --*
        Do you have any travel restrictions (for example, visiting client headquarters or traveling for company events or conferences)? --*
        How much notice would you need to give your current employer, or when would you be able to start pending a successful interview process? --*
        What are your salary expectations in this role? --*
        Are you over 18 years of age? --*
        Have you worked for Tinuiti, or an affiliate of this company before, or have you applied for a position with us in the past? --*
        Have you worked, or do you currently work for either a former or current client of Tinuiti? --*
        U.S. Equal Opportunity Employment Information (Completion is voluntary) Individuals seeking employment at Tinuiti are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file. Gender Are you Hispanic/Latino? Race & Ethnicity Definitions If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Veteran Status Form CC-305 OMB Control Number 1250-0005 Expires 05/31/2023 Voluntary Self-Identification of DisabilityWhy are you being asked to complete this form? We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years. Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . How do you know if you have a disability? You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
        • Autism
        • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
        • Blind or low vision
        • Cancer
        • Cardiovascular or heart disease
        • Celiac disease
        • Cerebral palsy
        • Deaf or hard of hearing
        • Depression or anxiety
        • Diabetes
        • Epilepsy
        • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
        • Intellectual disability
        • Missing limbs or partially missing limbs
        • Nervous system condition for example, migraine headaches, Parkinson's disease, or Multiple sclerosis (MS)
        • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression Disability Status 1 Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp . PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Tinuiti, San Diego , Coordinator, CRM & Email, Other , San Diego, California

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