SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Cloud Operations Specialist

Company: Mitek Systems Inc
Location: San Diego
Posted on: February 22, 2021

Job Description:

72 - Cloud Operations - 72 - Cloud Operations / We're--Mitek , a NASDAQ-listed global leader in mobile capture and digital identity verification solutions built on the latest advancements in AI and machine learning. Our Mobile Verify and Mobile Deposit products power and protect millions of identity evaluations and mobile deposits every day, around the world. Mitek is committed to the health and safety of our employees and candidates. During this current pandemic, our global team of Mitekians are successfully and productively working full-time from home. Your experience with us - from introduction, to interview, to onboarding - will be a virtual one. --- We are seeking an Application Operations Specialist to join our global CloudOps team based in our downtown San Diego office. You will be responsible for ensuring a high level of service continuity and reliability across our SaaS products suite and critical cloud infrastructure. You will also be responsible for responding to incidents and requests raised from system monitoring, escalations, or from internal users of the Mitek Cloud Operations team in a 24x7x365 environment.-- This position will operate on a modified work schedule, following the first 4-5 weeks of employment. Applicants to this role must be willing and able to work one of the following weekly shifts:-- What You'll Bring (Job Qualifications)

  • 2+ years of IT/Development experience including Network Operations Center
  • Experience with both Linux and Windows operating systems administration
  • Experience with system and application health monitoring and alerting such as Grafana, Zabbix, ElasticSearch, Nagios, and Kibana
  • Working knowledge of basic network and routing concepts
  • Experience in a scripting language such as Bash, Python, or Powershell
  • Understanding of Software Change Management, Production Incident Management, Problem Management, System & Application Monitoring, and Logging
  • Willing to work flexible hours including night and/or swing shifts and to be part of an on-call rotation Nice To Have (Preferred Qualifications)
    • AWS, Linux, or Microsft certifications
    • Experience with REST API's and troubleshooting
    • Knowledge of Kanban or other agile processes
    • Understanding of cloud computing and hybrid model What You'll Do (Job Duties)
      • Monitor and respond to incidents of relating to all Mitek SaaS Products and Critical services.
      • Escalate incidents and issues, and take ownership of the escalation process, outside of the Application Operations Team.
      • Assist in implementing, modifying, and tuning application monitoring based on Cloud Engineering or Software Engineering recommendations.
      • Assist with production deployments and system upgrades.
      • Monitor systems and applications to proactively identify problems and perform periodical health checks.
      • Communicate problem and incident management updates to impacted business users including action taken to resolve.
      • Provide responses to internal customers' trouble, request, or break/fix tickets in a timely fashion and in compliance with NOC standards and Cloud Operations team.
      • Assist in implementing, modifying, and tuning application monitoring based on Cloud Engineering or Software Engineering recommendations.
      • Provide support for root cause analysis and preventative analysis of incidents.
      • Ownership of Incident Management lifecycle during and after incidents including war-room management.

Keywords: Mitek Systems Inc, San Diego , Cloud Operations Specialist, Other , San Diego, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Premier Banker - Yorba Linda & Rose
Description: Job Description Important Note: During the application process, ensure your contact information email and phone number is up to date and upload your current resume when submitting your application for (more...)
Company: Wells Fargo
Location: Placentia
Posted on: 03/5/2021

Shipt Shopper
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Poway
Posted on: 03/5/2021

Supermarket Shopper & Delivery
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Placentia
Posted on: 03/5/2021


Shopper - grocery pros wanted for up to $22 an hour
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Yucaipa
Posted on: 03/5/2021

Make Up To $20/Hour - Deliver With Postmates
Description: Postmates has the largest
Company: Postmates
Location: Yucaipa
Posted on: 03/5/2021

Be a Shipt Shopper, AKA paid grocery pro
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Yucaipa
Posted on: 03/5/2021

Set Your Own Schedule - Shop and Deliver Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Poway
Posted on: 03/5/2021

Accounts Receivable Supervisor
Description: Maintain accuracy and timely refund of returns, cancelled orders and processing of check refunds to customers. Verify and reconcile vendor rebate
Company: Newegg
Location: Rowland Heights
Posted on: 03/5/2021

Part Time Delivery Job - Earn up to $22/hr
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Placentia
Posted on: 03/5/2021

Work in Retail? Earn Extra Cash Delivering Groceries
Description: Shipt is a membership-based marketplace that helps people get the things they need, like fresh produce and household essentials, from stores they trust. Help people save time and have fun while you're (more...)
Company: Shipt
Location: Placentia
Posted on: 03/5/2021

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds