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Salesforce.com Solution Lead

Company: Tyco Fire Products L.P.
Location: San Diego
Posted on: February 22, 2021

Job Description:

Overview Job Title:--Salesforce.com Solution Lead Contract duration: 6 months with possible extension Remote Position but need candidates from West Coast Description: --- Shift hours - 8 hours, preference for 8-5pm PST, but can be flexible since we are all remote right now due to COVID - West coast locations only
--- Remote worker
--- Interviews - phone & video

3 must haves on the resume
o Salesforce experience - min. 5 years
o Project Management experience - min. 5 years
o Experience leading/driving program solutions - min. 5 years Job Description BD is seeking a Salesforce.com Solution Lead to support the implementation and extension of our Field Service cloud for our professional services group within Global Customer Service. Ideal candidates will have experience implementing and supporting Salesforce ecosystems (extensive experience with Sales, Service, Field Service, or Community cloud is required). This role will be joining a healthy and high-functioning Agile team that has been working together for the past few years. Directly reporting to the Product Owner and Manager leading this inflight implementation. Responsibilities: Maintain and refine program backlog Mentor team members on Field Service Cloud functionality Develop solutions and turn them into user stories Lead workshops including business process reviews, discovery sessions, requirements gathering, and design sessions Map current and future state technology process maps in Visio and PowerPoint Work with architects to build the designed Salesforce Field Service solution Articulate to stakeholders the value of recommended solutions Perform analysis of complex business information including business and technical requirements, process models, user stories, and process gaps Suggest Salesforce development best practices to drive business transformation Requirements analysis: collaborates with stakeholders and product teams to break down large stories into features and user stories that can be understood by development team Qualifications: 5+ years Salesforce.com Sales, Service, Field Service, Communities (at least 2) 5+ years Salesforce experience Preferred Experience: Salesforce consulting experience Salesforce.com Service, Field, and Communities Experience working with medical device/healthcare companies This employer is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. These classifications are defined as follows:

  • A "disabled veteran" is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
    • A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
    • An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
    • An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. If you believe you belong to any of the categories of protected veterans listed above, please indicate by checking the appropriate box below. As a Government contractor subject to VEVRAA, we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE Why are you being asked to complete this form?
      Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities.i To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way. If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier. How do I know if I have a disability?
      You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition. Disabilities include, but are not limited to:
      • Blindness
      • Deafness
      • Cancer
      • Diabetes
      • Epilepsy
      • Autism
      • Cerebral palsy
      • HIV/AIDS
      • Bipolar disorder
      • Multiple sclerosis (MS)
      • Missing limbs or partially missing limbs
      • Post-traumatic stress disorder (PTSD)
      • Impairments requiring the use of a wheelchair
      • Intellectual disability (previously called mental retardation) Please check one of the boxes below: YES, I HAVE A DISABILITY (or previously had a disability) NO, I DON'T HAVE A DISABILITY I DON'T WISH TO ANSWER Reasonable Accommodation Notice
        Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. iSection 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Keywords: Tyco Fire Products L.P., San Diego , Salesforce.com Solution Lead, Other , San Diego, California

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