Salesforce.com Solution Lead
Company: Tyco Fire Products L.P.
Location: San Diego
Posted on: February 22, 2021
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Job Description:
Overview Job Title:--Salesforce.com Solution Lead Contract
duration: 6 months with possible extension Remote Position but need
candidates from West Coast Description: --- Shift hours - 8 hours,
preference for 8-5pm PST, but can be flexible since we are all
remote right now due to COVID - West coast locations only
--- Remote worker
--- Interviews - phone & video
3 must haves on the resume
o Salesforce experience - min. 5 years
o Project Management experience - min. 5 years
o Experience leading/driving program solutions - min. 5 years Job
Description BD is seeking a Salesforce.com Solution Lead to support
the implementation and extension of our Field Service cloud for our
professional services group within Global Customer Service. Ideal
candidates will have experience implementing and supporting
Salesforce ecosystems (extensive experience with Sales, Service,
Field Service, or Community cloud is required). This role will be
joining a healthy and high-functioning Agile team that has been
working together for the past few years. Directly reporting to the
Product Owner and Manager leading this inflight implementation.
Responsibilities: Maintain and refine program backlog Mentor team
members on Field Service Cloud functionality Develop solutions and
turn them into user stories Lead workshops including business
process reviews, discovery sessions, requirements gathering, and
design sessions Map current and future state technology process
maps in Visio and PowerPoint Work with architects to build the
designed Salesforce Field Service solution Articulate to
stakeholders the value of recommended solutions Perform analysis of
complex business information including business and technical
requirements, process models, user stories, and process gaps
Suggest Salesforce development best practices to drive business
transformation Requirements analysis: collaborates with
stakeholders and product teams to break down large stories into
features and user stories that can be understood by development
team Qualifications: 5+ years Salesforce.com Sales, Service, Field
Service, Communities (at least 2) 5+ years Salesforce experience
Preferred Experience: Salesforce consulting experience
Salesforce.com Service, Field, and Communities Experience working
with medical device/healthcare companies This employer is a
Government contractor subject to the Vietnam Era Veterans'
Readjustment Assistance Act of 1974, as amended by the Jobs for
Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires
Government contractors to take affirmative action to employ and
advance in employment: (1) disabled veterans; (2) recently
separated veterans; (3) active duty wartime or campaign badge
veterans; and (4) Armed Forces service medal veterans. These
classifications are defined as follows:
Because we do business with the government, we must reach out to,
hire, and provide equal opportunity to qualified people with
disabilities.i To help us measure how well we are doing, we are
asking you to tell us if you have a disability or if you ever had a
disability. Completing this form is voluntary, but we hope that you
will choose to fill it out. If you are applying for a job, any
answer you give will be kept private and will not be used against
you in any way. If you already work for us, your answer will not be
used against you in any way. Because a person may become disabled
at any time, we are required to ask all of our employees to update
their information every five years. You may voluntarily
self-identify as having a disability on this form without fear of
any punishment because you did not identify as having a disability
earlier. How do I know if I have a disability?
You are considered to have a disability if you have a physical or
mental impairment or medical condition that substantially limits a
major life activity, or if you have a history or record of such an
impairment or medical condition. Disabilities include, but are not
limited to:
Federal law requires employers to provide reasonable accommodation
to qualified individuals with disabilities. Please tell us if you
require a reasonable accommodation to apply for a job or to perform
your job. Examples of reasonable accommodation include making a
change to the application process or work procedures, providing
documents in an alternate format, using a sign language
interpreter, or using specialized equipment. iSection 503 of the
Rehabilitation Act of 1973, as amended. For more information about
this form or the equal employment obligations of Federal
contractors, visit the U.S. Department of Labor's Office of Federal
Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp
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Keywords: Tyco Fire Products L.P., San Diego , Salesforce.com Solution Lead, Other , San Diego, California
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