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Enterprise Applications Administrator

Company: Realty Income
Location: San Diego
Posted on: April 9, 2021

Job Description:

Realty Income, The Monthly Dividend Company--, one of four San Diego based S&P 500 companies dedicated to providing shareholders with dependable monthly income. Our company is structured as a REIT, and its monthly dividends are supported by the cash flow, over 6,500 real estate properties owned under long-term lease agreements with regional and national commercial tenants. To date, our company has declared over 600 consecutive common stock monthly dividends throughout its 52-year operating history and has continually increased the dividend since Realty Income's public listing in 1994 (NYSE: O). Our company attracts individuals who value integrity, perseverance, and teamwork. If you appreciate working on a truly collaborative team in a professional environment in a company that encourages a work-life balance, make sure to apply today!As Realty Income's Enterprise Applications Administrator, you will be the subject matter expert for core internal applications (e.g. ERP, ITSM, and other systems). Reporting to the Enterprise Applications Manager, you will work with managers to understand requirements and develop solutions using a variety of tools and techniques. You can expect your day-to-day to include application administration, custom query and report creation, end-user support, training, troubleshooting, and documenting the business process and procedures.Your Contribution to the Team Includes* Ensure that applications meet business requirements and systems goals, fulfill end-user requirements, and identify and resolve systems issues. Align business goals with applications roadmaps and priorities.* Using system knowledge expertise, collaborate with the team to help define, implement and execute an enterprise wide system use strategy; develop and enhance current software solutions.* Applies extensive knowledge of real estate industry best practices while serving as an internal advisor to user groups and makes recommendations to help optimize use and efficiency of system.* Leverage system expertise, critical thinking, and vendor technical support to troubleshoot and resolve issues reported by users.* Initiate and perform system and business process reviews and other service reviews to evaluate system utilization for maximum efficiency. * Understand business reporting requirements, and assist with the design and development requirements for reports.* Develop maintenance and upgrade calendar to effectively oversee, test and implement new modules and upgrades which keep applications updated and error free.* Analyze documentation and technical specifications of any new application under deployment or consideration to determine the intended functionality is not in conflict or duplicative to the Yardi software suite.* Analyze all requested changes to the system for appropriateness and consideration of impact on the system efficiency and integrity of our data. Communicate changes and upgrades to organization and coordinate approvals of both the change, and the timing to implement the change.* Track and report status on all user change requests for all enterprise applications.* Follow-up on all changes performed on application to verify completion.* Ensure that new and existing software integrations into the ERP system meet functional requirements, system compliance, and interface specifications.* Manage User Security Access for the Yardi suite, and be conversant with the Yardi security platform.* Maintain current Standard Operating Procedures (SOP) documentation.* Develop and communicate training and documentation for end users, hold clinics as necessary, and other user-related activities. Assist organization with using existing and new functionality of the application.* Maintain current Standard Operating Procedures (SOP) documentation.* Understand overarching business need for the application and keep current with changes to the system.* Keep application updated and error free by organizing/scheduling upgrades and patches.* Schedule environment upgrades with organization and IT Team.* Follow-up on all changes performed on application to verify completion.Technical Expertise* Use in-depth knowledge and skills in Microsoft SQL, Yardi/ERP, and relative systems to perform a full range of SQL queries.* Using your advanced understanding of relational databases to create & modify tables, views and reports as needed.* Apply your expertise in ERP systems to decipher errors and find solutions.* Routinely create relational tables and databases; design and build views to display data; and import and validate data from various types of input.* Familiarity and personally proficient in Yardi report writing tools such as Yardi Spreadsheet Reporting, Yardi Correspondence Reporting and SQL Reporting Services (SSRS).Operations* Review, grant and revoke user access rights to our Enterprise software and other related applications.* Liaise with outside software vendors and consultants and represent the best interests of Realty Income.* Bi-annually work with both internal and external auditors on the SOX audit.* Support for Service Desk on various service desk tickets.Job Requirements:What You'll Need to be Successful * Bachelor's degree (B.A.) from a four-year college or university in Computer Science; or eight years related experience and/or training; or equivalent combination of education and experience. A Master's degree is a plus.* More than five years of experience implementing and supporting Yardi products.* More than five years of Commercial Real Estate experience is preferred. Experience in a Real Estate Investment Trust (REIT) is a plus.* Experience managing a project team of functional and Technical Yardi specialists (internal and external), with demonstrable experience planning, organizing and implementing software roadmaps.* Knowledge of Yardi system integrations. (i.e; Concur, Chatham, ESRI, etc.).* Stakeholder management, vendor and partner management experience.* Three to five years of experience in a Project Management role, preferably in a software development environment. * Experience in Yardi report writing a major plus.* Ability to think strategically and translate between the business requirements and the technical specifications is a major plus.* PMP certification a plus.* * Demonstrated ability at leading solutions that solve business problems; ability to influence the opinions, approach of business and IT team members.* Knowledge of related software systems in the marketplace is preferred to stay up-to-date with technology.* Ability to effect organizational change needed to improve effectiveness.* Establishes structures and processes to plan and manage the orderly implementation of change.* Advanced knowledge of Yardi and Microsoft SQL software is required.* In-Depth knowledge of Microsoft Office Suite software is required.* Listens and responds constructively to others' ideas.* Ability to measure the quality of one's own work.* Attention to detail is imperative to success in this position. * Can effectively handle several problem or tasks at once.* Problem solving/analytical abilities is critical.* Provide assistance to others when needed.* Yardi report writing skills a major plus.In response to COVID-19, Realty Income has maintained our business operations and have open opportunities, yet made necessary adjustments to our hiring process. We are conducting all steps of the interview process in a virtual capacity. In response to California's Stay at Home order and other states with similar provisions, our employees will continue to work remotely until these restrictions have been lifted and it is safe to work in an office again. Realty Income has endeavored to be adaptable and strategic in our capacity to maneuver in an unfamiliar situation, and we pride ourselves on our resilience. We immensely appreciate both your flexibility and consideration of Realty Income for employment.To all recruitment agencies Realty Income does not accept unsolicited agency resumes. Please do not forward resumes to our job's alias, Realty Income employees, or any company location. Realty Income is not responsible for any fees related to unsolicited resumes.

Keywords: Realty Income, San Diego , Enterprise Applications Administrator, Other , San Diego, California

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