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IT Service Desk / MAC

Company: Motion Recruitment Partners
Location: Carlsbad
Posted on: April 10, 2021

Job Description:

Contract - $30-32/hr - Carlsbad,California My client is a leader in wireless security, home automation and personal safety stems and devices. They have more than 3 million commercial, residential and personal systems deployed and more than 15 million connected wireless devices. The IT Service Desk Tech 3- MAC will be responsible for supporting all North America facilities internal employees which has about a total combined end user base of 1,000 including about 300 onsite in San Diego. This person will be sharing responsibility for supporting the North America Help Desk Ticket queue along with 5 other technicians across the country. You will be handling all hardware and software support from a Tier I-III troubleshooting aspect. Required Skills & Experience + 4 years of Help Desk Tier II in corporate environment desired + 3 to 5 years of related experience within a MAC environment + 2 years of JAMF Pro experience + Experience in setup, troubleshooting, repair, deployment of PCs and Macs + Some Mac CLI experience (ie. Terminal) preferred + Advanced knowledge of macOS (10.10+) and Windows 10 + Mac support experience and troubleshooting for MacBooks, iPhones and iPads. This includes domain related issues, printing, keychains, boot up issues, OS hardware/software upgrades, Office for Mac, VPN, etc. + Passionate about new technologies and Apple hardware + Strong experience using and supporting Microsoft applications (i.e., Excel, Word, PPT, etc.) The Offer + Competitive Pay: Up to $32/hour, DOE + Contract Duration: 6 12 Months You will receive the following benefits: + Medical & Dental Insurance + Health Savings Account (HSA) + 401(k) + Paid Sick Time Leave + Pre-tax Commuter Benefit Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. #LI-BG1 Motion Recruitment Partners is an Equal Opportunity Employer. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

Keywords: Motion Recruitment Partners, San Diego , IT Service Desk / MAC, Other , Carlsbad, California

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