Senior Data Scientist, Membership Programs

Company: PetCo
Location: San Diego
Posted on: June 13, 2021

Job Description:

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Position Purpose:

As a Senior Data Scientist in the newly created Enterprise Analytics and Data Science team at Petco, you'll work on projects to build Petco's Omnichannel experience by working on machine learning models with a focus on membership programs and customers. These ML models will help discover insights that drive customer, operational and product strategy for Stores, eCommerce and Services. A majority of your time will be spent working on the following:

• Data generation: Use customer interactions in newly created widgets and webpages to build datasets that can be consumed by various models and reports in the company.
• Analytical modeling: Data modeling, exploratory data analysis, and feature selection using advanced statistical methods and techniques.
• Model Validation: Calibrating models to provide interpretable and repeatable outputs by using various metrics like ROC, RMSE, quantile loss, etc.
• Deployment: Model output will be consumed by various teams to create a customer experience that is the best in the industry.
• Documentation: Clear documentation of the objective, statistical model, and results.

Scope:

Essential Job Functions: The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

• Build, maintain, optimize, and productionize machine learning frameworks to quantify the impact our actions on Petco's omni-channel business.
• Create new data pipelines using the latest technologies that seamlessly integrate with multiple databases at Petco.
• Retrieve, synthesize, and present critical data in a format that is immediately useful to answering specific questions or improving system performance.
• Identify scalable opportunities by analyzing historical data and collaborate with business stakeholders to assess their impact.
• Improve upon existing methodologies by developing new data sources, testing model enhancements, and fine-tuning model parameters.
• Provide requirements to develop analytic capabilities, platforms, and pipelines.
• Apply statistical or machine learning knowledge to identify and solve specific business problems and data.
• Conduct written and verbal presentation to share insights and recommendations to audiences of varying levels of technical sophistication.
• Utilize code (Python/R/SQL) for data analyzing and modeling algorithms.
• Conducts tracking and measurement of KPIs related to multiple business areas.

Other Duties and Responsibilities

• Interact professionally and effectively through verbal and written communication with all professional contacts with emphasis on company interests.
• Independently prioritize and accomplish multiple tasks within established timeframes.
• Perform other related duties, tasks and responsibilities as required, assigned and directed.

Education and Experience

• MS/PhD in Statistics, Math, Engineering, Economics or related field
• Previous experience working with Machine Learning/Deep Learning for real world problems is a must
• Related experience in a retail organization and/or a subscription-based business is a strong plus
• 4+ years' experience in business analytics and data science
• Proficient with SQL
• Proficiency with multiple analytics tools required; Python or R strongly preferred
• Hands on experience with BI tools; Tableau /R shiny/Looker
• Demonstrable track record of dealing well with ambiguity, prioritizing needs, and delivering results in a dynamic environment
• Ability to explain/present complicated/advanced analytical methodology and results to non-technical audiences
• Must be self-driven and passionate about retail and must be customer centric.
• Excellent communication skills
• Excellent quantitative modeling, statistical analysis skills and problem-solving skills.

Work Environment

Most tasks are performed while seated indoors at a personal computer. Limited travel to vendors, seminars and/or conferences may be required periodically throughout the year.

Contacts

Interaction with numerous internal departments including, but not limited to Information Systems, Analytical Services, Merchandising, Content, Creative and Marketing are a nearly daily occurrence and may range from the routine exchange of information to the analyses, evaluation and resolution of complex logistical issues. Externally, the position will work with technology & creative partners, and product/service vendors usually exchanging information, providing instruction, or resolving somewhat complex problems.

The above description is meant to provide an overview/summary of the nature and level of work being performed; it should not be construed as an exhaustive list of all responsibilities, duties and requirements of the job. Petco reserves the right to modify the content formally or informally, either verbally or in writing, at any time without advance notice and employees are required to follow any other job-related duties/functions requested by their supervisor. Further, all employment at Petco is of an at-will nature and, as such, the company reserves its right to terminate any position or employee (with or without notice and with or without cause) within its discretion.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Keywords: PetCo, San Diego , Senior Data Scientist, Membership Programs, Other , San Diego, California