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Director of IT Marketing

Company: Petco Animal Supplies Stores, Inc.
Location: San Diego
Posted on: September 16, 2021

Job Description:

An employer is looking for a Director of IT Marketing to join their team in San Diego, CA. This person will be joining the eCommerce organization for an enterprise retailer. This individual will be leading an IT team that is responsible for Marketing, CRM and Call Center application technologies. This person will be known as a critical leader in a team-based structure, centered on optimization of platforms across the enterprise, including the acquisition and harmonization of products to achieve overall business as we deliver and support business value drivers. They will interact with senior leaders across the enterprise to solidify, architect, implement and support our Enterprise Marketing, Loyalty, CRM and Call Center Technologies. This individual must either be in San Diego, CA or open to relocating to San Diego, CA.

We will count on you to:

-Serve as a strategic partner to the business and technology teams across omni customer, marketing and call center to drive marketing innovation

-Architect, implement and support our Enterprise Marketing applications: Loyalty, CRM/Salesforce Marketing Cloud and Service Cloud, Personalization, Master Data Management, Loyalty platforms, Call Center Technology, Martech

-Drive conversations with enterprise architects, business and technology stakeholders

-Work with businesses, assessing opportunities and risks, to help realize their tactical and strategic objectives

-Identify and proactive manages risk areas and commits to see an issue through to complete resolution

-Follow trends in technology and new solutions that should be further explored

-Represent the enterprise towards Marketing technology vendors

-Build and Foster high performing agile teams including working with outsourced vendors

-Accountable for support of applications in the Marketing portfolio

At least 10+ years of Marketing technology application experience including support

8-10+ years of Salesforce experience (Salesforce Marketing Cloud, Salesforce Service Cloud, Salesforce Commerce Cloud, etc.)

Experience in working in an Agile Work Environment and leading agile teams

Working with outsource vendors

Possess a strong understanding of key products and their ability to transform the business

Have recent experience driving transformation application implementations at scale while also responsible for supporting those technologies

Subject matter expertise across technology, partnerships, product road mapping and program management experience

Keywords: Petco Animal Supplies Stores, Inc., San Diego , Director of IT Marketing, Other , San Diego, California

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