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Senior People & Culture Business Partner

Company: Trulioo
Location: San Diego
Posted on: November 22, 2021

Job Description:

About Us

Join an established, scaling and award-winning team at Trulioo (Truly-you)! Recognized as a "CNBC Disruptor 50 Company", "Technology Pioneers" by the World Economic Forum, "Emerging Company of the Year" by the BC Tech Association, and KNOW Identity's "Industry Leader of the Year!"

We are a Silicon Valley-funded tech company solving the problems of trust and safety online. To realize that goal we've built the world's leading identity verification platform, enabling instant verification of 5 billion people and 330 million businesses in more than 195 countries through a single API. Hundreds of businesses worldwide depend on Trulioo GlobalGateway to help streamline and scale their customer onboarding, fraud prevention, and compliance operations across the world. We are headquartered in Vancouver, Canada, have a satellite office in Dublin, Ireland, and are expanding our US teams in both San Diego and Austin. Our competitive advantage is, and always will be, our people

Position Summary

Reporting to the Senior Manager, People & Culture based in Vancouver, the Senior People & Culture Business Partner will support Trulioo's continued growth by leading People & Culture functions primarily focused around our US locations. As a key member of the team, you will contribute to various areas of our people operations from onboarding to performance management, retention and beyond. You will be the main point of contact for all P&C related inquiries for our US team and demonstrate a true level of care for our US-based and Canadian employees.

Primary Duties And Responsibilities

  • Provide expertise and mentor our leaders on people management best practices and provide daily people operations guidance
  • Work closely with the global People Operations team on areas such as employee onboarding, employee engagement and performance management, etc.
  • Suggest new people operations strategies aligned with company goals and objectives
  • Analyze trends and metrics on employee engagement and satisfaction
  • Resolve complex employee relations issues and address course of actions
  • Provide policy guidance to ensure state/province law compliance and a smooth service operations
  • Partner with the global Talent Acquisition team to create best hiring practices and support recruitment and retention strategies for long-term company growth

    Key Skills & Competencies

    • Ability to develop collaborative working relationships and communicate effectively with internal stakeholders
    • In depth knowledge of people management best practices within a high growth, international organization
    • Good industry knowledge and know-how of local employment standards
    • Strong organizational, time management, and follow-up skills
    • Familiarity with various HRIS and ATS systems
    • Experience with Google Suite
    • Flexible and adaptable to multiple shifting priorities

      Education and Experience

      • 5+ years in People & Culture roles with primarily generalist responsibilities
      • Experience with a fast paced work environment
      • Experience with US-based human resources operational practices, policies, and processes

        It's a bonus if you have---

        • Experience using BambooHR (HRIS), or Lattice

          Working at Trulioo

          A great place to work! Trulioo offers a fast-paced, dynamic, inclusive work environment where all employees have an impact. You will be challenged to achieve, develop, and grow as part of a hyper-growth company.

          Trulioo is proud to be an equal opportunity employer and our commitment to inclusion across race, gender, age, religion, identity and experience connects us with the customers and communities we serve, attracting top talent and passionate changemakers across the globe. At Trulioo, we truly believe "everyone is someone" and we invite you to join our mission and celebrate the positive change we are making in the world.

          Trulioo offers competitive compensation and extended benefits package including dental, vacation and learning opportunities and programs. We value our employees and have created a flexible and friendly work environment where everyone can succeed and grow with the company! We are team-driven, collaborative, and accountable to one another.

          Trulioo is a growing company and while we thank everyone in advance for considering us, only those who are being considered will be contacted. You must be legally authorized to work in the US or Canada. We collect your full name, email address, phone number, and home address for the purpose of reviewing your application and establishing a possible employment relationship with you.

Keywords: Trulioo, San Diego , Senior People & Culture Business Partner, Other , San Diego, California

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