Senior Learning Advisor-Cox Business Product Support

Company: Cox Communications Inc
Location: San Diego
Posted on: November 22, 2021

Job Description:

*Primary Location: *6205 Peachtree Dunwoody Rd, San Diego, CA, US
* Division: *Cox Communications
* Job Level: *Individual Contributor
* Travel: *No
* Schedule: *Full-time
* Shift: *Day Job
* Requisition Number: *217852_47035751
* Role Summary*

The Senior Learning Advisor provides learning support that enables and grows employee competencies and performance. This role would focus specifically on Cox Business Product Support - a technical and learning background is desired.
The Senior Learning Advisor is responsible for collaborating with Learning & Workforce Capability (LWC) peers and the business to identify skill requirements, gaps, and future skill sets. This role also partners with the business to understand priorities and strategies and correlates that to learning objectives that are used in developing learning solutions. This role is responsible for developing the documentation associated with scoping the projects and business requirements.

* Primary Responsibilities and Essential Functions*
* Responsible for work in take, associated documentation, scoping and requirements for learning projects and initiatives
* Coordinates with LWC leaders to staff learning projects
* Establish and maintain close working relationships with the business and People Solutions teams to identify, understand and address business needs such as skill requirements and gaps
* Utilizes learning expertise, business expertise, and consultative skills to understand business needs and recommend solutions that align and support those needs
* Document learning initiatives that outline scope, requirements, audience, budget, and business outcomes, etc.
* Proactively identifies skill related risks to business performance and offers solutions to resolve
* Provides expertise on a wide range of long-term and day to day learning and development needs
* Collaborates with curriculum development and delivery to provide specifications for learning solutions
* Collaborates with support functions to deliver client updates as needed
* Partners with business clients and People Solutions HRBPs to understand impacts of future workforce and capability needs
* Partner with program/project manager to forecast, manage and report on financial implications of initiatives
* Anticipate challenges and recommend solutions

Qualifications: *Required*

* Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
* 5 years of relevant business experience must be in operations, sales, technology, and/or contact center roles
* Demonstrated success in relationship management, consulting, and eliciting business requirements
* Advanced consulting skills and a demonstrated customer service orientation toward internal clients
* Proven results with strategic thinking, creativity, and deployment of training initiatives linked to business outcomes
* Strong analytic and diagnostic skills with a data-driven and metrics-driven approach
* Excellent communication (written and verbal) and presentation skills.
* Demonstrates proficiency in critical thinking and creative problem solving
* Demonstrated competence in influencing and obtaining buy-in from stakeholders at multiple levels of an organization
* Experience building strong relationships with colleagues in diverse geographic locations
* Proven competency with standard business applications such as power point, excel, word etc.
* Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic and virtual environment
* Ability and willingness to travel (up to 50% of the time)
* Preferred*
* BS/BA degree in business, communications, or organizational development
* Masters Degree in related discipline
* Experience in the telecommunications, manufacturing or retail operations industry
* Excellent executive presentation skills
* Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic and virtual environment

Who We Are
* About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

* About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Keywords: Cox Communications Inc, San Diego , Senior Learning Advisor-Cox Business Product Support, Other , San Diego, California