Parts Counter Person- Kearny Mesa Chrysler Dodge Jeep Ram

Company: Sunroad Automotive
Location: San Diego
Posted on: May 15, 2022

Job Description:

Parts Counter Person- Kearny Mesa Chrysler Dodge Jeep Ram Job Summary: The Parts Counter Person assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner. Responsibilities: - Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line. - Answers phone calls, providing price quotes and other information. - Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate. - Pulls and fills orders from stock and notifies parts manager of out-of-stock parts or shop materials that need immediate attention. - Locates out-of-stock parts from outside sources and submits an emergency order, if necessary. - Notifies the service advisor and the customer when special ordered parts have been received. - Notifies the body shop when all parts have arrived and when they will be delivered. *- Pulls orders for delivery to body shop, making sure all parts are tagged with customer names and job number. - Follows up on back-ordered parts, and verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required. - Replenishes assigned inventory daily. - Makes sure all internal requests for parts are billed on service repair order. - Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice. - Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. - Issues and tracks requested shop tools to technicians. - Keeps orderly records of all repair orders, invoices, insurance estimates, and special order parts. - Sets up orders for daily shipment, delivery, or pick-up. - Keeps front and rear counter areas clean and uncluttered. - Keeps current on new products and product updates. Qualifications: - Must have previous automotive experience. - Previous experience working in the parts department is highly preferred. - May be asked to lift 50+ pounds. - CDK experience needed. Kearny Mesa Chrysler Dodge Jeep Ram offers excellent benefits, including medical and dental insurance, life insurance, a 401K plan, flexible spending accounts, advancement opportunities and much more. Kearny Mesa Chrysler Dodge Jeep Ram is an Equal Opportunity Employer (M/F/D/V) and maintains a drug free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check .



PI174737495

Keywords: Sunroad Automotive, San Diego , Parts Counter Person- Kearny Mesa Chrysler Dodge Jeep Ram, Other , San Diego, California