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Front Desk Associate

Company: Title Boxing Club San Diego North Park
Location: San Diego
Posted on: May 15, 2022

Job Description:

Job DescriptionThe Front Desk Associate acts as a brand representative and advocate for TITLE Boxing Club San Diego and is responsible for engaging and connecting with members and prospective members. Additionally, the associate is required to provide the level of service appropriate for each member's needs in order to drive member satisfaction, sales and brand loyalty. As a member of the TITLE Boxing Club team, the front desk associate takes pride in the brand, the product and their co-workers, and works hard to deliver an easy yet compelling fitness experience that leaves our members looking and feeling amazing, inside and out.

  • Be responsible for generating sales via:
  • Memberships
  • Merchandise Sales
  • Maintain an orderly reception area, front desk and Club overall.
  • Maintain orderly merchandise displays.
  • Maintain stock, including sizes. Advise General Manager of any stock needs.
  • Open/close procedures as required.
  • Ensure everyone working out is a paying and current member or a registered guest.
  • Be responsible for sales lead and member service activities such as warm calls, returning voicemails, greeting walk-ins and closing new memberships. Overall keeping the vibe positive, energized and fun!
  • Provide support for instructors and members.
  • Participate in field marketing activities as required.
  • Ensure Customer Satisfaction and Retention.
  • Ensure the rules of health and safety are maintained specifically and especially regarding children under age 8 and regarding COVID-19 as recommended by the CDC.
  • CPR and First Aid certification is a plus.
  • Reliable transportation required
  • Attend mandatory training sessions, as required by TBC and TBC International LLC.
  • Previous sales experience preferred. However, TBC may change such reporting structure and your duties and responsibilities as business needs dictate. Weekday evenings and weekend morning availability preferred.We are an equal opportunity employer.

Keywords: Title Boxing Club San Diego North Park, San Diego , Front Desk Associate, Other , San Diego, California

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