SanDiegoRecruiter Since 2001
the smart solution for San Diego jobs

Call Center Team Lead (Remote)

Company: Slingshot Technology, Inc.
Location: San Diego
Posted on: May 15, 2022

Job Description:

About Us:

Slingshot Technology, Inc is one of the best Utah start-ups, and we've been recognized by Inc Magazine as one of America's fastest growing companies (#146!!!). While our HQ is in Lehi, Utah, our teams work from their homes in the following states: Arizona, Idaho, Nevada, Oklahoma, Texas and Utah. Slingshot believes in a world where conversations matter, where technology enhances human interaction instead of replacing it, and where people can effortlessly connect with service providers that help home feel like home.

The Role:

As a Team Lead in Slingshot's service center, you'll manage day to day operations of your remote team members. You will utilize your top-notch communication skills to clearly communicate expectations with your team. In this role you will play a crucial role in ensuring team member success, as well as the continued success of Slingshot..

What You'll Do:

  • Ensure that processes are followed by members of your team
  • Mentor and coach team members
  • Demonstrate Slingshot culture in all interactions with staff and customers
  • Provide timely feedback to team members
  • Work and improve company database programs to process payroll
  • Strive to meet all routine goals and metrics

    Requirements

    What You'll Bring:
    • Must have a minimum of 1 year consistent call center experience
    • Experience leading in a call center
    • Experience with remote teams
    • Proven ability to meet minimum department metrics
    • Candidate must have a strong knowledge of MS office products like Word and especially Excel in addition to Google Sheets/Docs
    • Solid Sales or Customer Service background
    • Engaging and outgoing personality

      Benefits

      What You'll Get:
      • Competitive salary
      • WFH - Work from Home, the beach, the ski slopes, wherever. We've been doing this since before it was cool
      • Generous PTO to build the underground crime empire you've always dreamed of
      • Hang-gliding accident? Flesh-eating bacteria? We've got a Health Care plan for that
      • We'll help you prepare for your future like a squirrel caching acorns in its favorite tree with a matching 401k
      • You may not be the Arnold Schwarzenegger (or maybe you are), but we'll hook you up with a Gym Membership anyway
      • Growth / development potential! We're aggressively growing and so are our team members

Keywords: Slingshot Technology, Inc., San Diego , Call Center Team Lead (Remote), Other , San Diego, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

San Diego RSS job feeds