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Benefits Representative

Company: Integrated Labor Solutions
Location: San Diego
Posted on: May 16, 2022

Job Description:

Job DescriptionSalary: $17 per HourIntegrated Labor Solutions is seeking a fearless, front of the line, first point of contact to provide our guests with high quality out of this world service for our SDPEBA platform (San Diego Public Employee Benefits Association). Check us out at or on Facebook.Are you outgoing, attentive to detail, and do you possess the ability to multi-task effectively? Are you a professional team player who is ready to start and grow your career in a highly successful, supportive environment? If so, this is the opportunity for you!ABOUT YOU:You love solving problems through investigation, enjoy providing best-in-class customer service to our customers, and working hard in a team environment. You are a go getter, who likes to be challenged, and wants to grow personally and professionally. You are tech forward and love learning new platforms to help get the job done. Most importantly, you want to be part of something bigger than yourself and want to work for more than just a paycheck.  If you have a positive, can-do attitude and a commitment to quality, we want to talk to you!ABOUT US:We are Integrated Labor Solutions; a privately-owned company that has been in business for 20 years with a focus on helping to improve the lives of public employees nationwide. We manage SDPEBA, a group dedicated to providing valuable benefit programs to large associations that enhance the value of our client's membership proposition. We promote work in a safe, dedicated, and ethical environment. We treat our employees like family and are looking for long-term team players to grow with us.You'll have the opportunity to help our customers live a happier and healthier life!RESPONSIBILITIES:

  • Inbound and Outbound Calls
  • Inbound and Outbound Emails
  • Provides accurate and thorough interpretation of benefits, eligibility and claims information
  • Serve as a liaison between member and vendors
  • Resolve difficult and/or aging inquiries with internal departments
  • Ability to provide above and beyond service with more than a smile
  • Data entry
  • Perform various reports and records
  • Performs other duties as neededSKILLS:
    • Detailed-oriented
    • Customer service experience
    • Proficient with Microsoft Office Suite, including Word, Excel, Teams, and Outlook
    • Highly organized, multi-tasker, motivated self-starter, problem solver, and critical thinker with the ability to work with little supervision, use good judgment, and make sound decisions with urgency and accuracy
    • Professional, dependable, responsible, principled, honest, and caring with an exceptional work ethic
    • Ability to work with little to no supervisionREQUIREMENTS:
      • Minimum High School Diploma; advanced degree is a plus
      • Reference check
      • Background check
      • Must have reliable transportation
      • Must be able to lift 25 pounds
      • Type 40+ words per minuteEXPERIENCE:
        • Data Entry: 1 year (Preferred)
        • Customer Service: 1 year (Preferred)
        • Administrative: 1 year (Preferred)
        • Insurance: 1 year (Preferred)PERKS:
          • Competitive compensation; including, bonus
          • Employer covers 100% of Employee, 50% of dependents; Life, Medical, Dental and Vision, that means zero out of pocket
          • Access to many more benefits, including Cyber Security, Legal and AFLAC
          • Matching 401(k)
          • PTO - 2-4 weeks (based on tenure), Sick Leave and 10 paid holidays
          • Opportunity for growth and advancementWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other federal, state or local protected class.Apply if you are awesome and love helping others!

Keywords: Integrated Labor Solutions, San Diego , Benefits Representative, Other , San Diego, California

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