Sr. Solutions Engineer (REMOTE)
Company: Konica Minolta
Location: San Diego
Posted on: June 25, 2022
Job Description:
Konica Minolta Business Solutions U.S.A., Inc., a global Fortune
1000 company and one of Forbes 2017 America s Best Large Employers,
is transforming the way we all do business.
From smart office technology and information management to cloud,
mobility and IT services, we have a rich history of creating the
products and services necessary to drive innovation and make work
possible from anywhere at any time. Our award-winning products and
solutions help companies around the world move information faster,
improve quality and productivity, enhance security and facilitate
the sharing of information. We are proud that our portfolio leads
the industry while exceeding environmental standards.
At Konica Minolta, you'll work for an amazing technology company
with growth opportunities, great benefits and talented, passionate
co-workers.Position ObjectiveKonica Minolta currently has an
exciting opportunity for an ECM Sr. Solutions Engineer!The ECM Sr.
Solutions Engineer architects, develops and administers customized
document management solutions for the KMBS BIS ECM customer base.
Responsible for determining/ documenting technical requirements,
developing functional specifications and implementing comprehensive
end to end document capture, scan, store and retrieval solutions.
Participates in the document discovery and Statement of Work
processes, in an effort to clearly define the products and
Professional Services labor required, to solve defined business
problems. Develops project plans consisting of a work break down
structure of tasks, as well as manages the pre-production issues
and change orders, as required. Designs and implements complex ECM
workflow solutions in concert with base system installations.
Delivers post production technical support, as required. Develops
product demos and prototype systems in concert with ECM
Sales.Essential Job FunctionsEssential job functions include, but
are not limited to the following:
- Architects, develops & implements complex/custom document
management solutions as part of the ECM Sales & Professional
Servies processes
- Develops customized demos & proof-of-concepts during the sales
process & for events, as required
- Provides support to ECM Sales related to Statement of Work
(SOW) development, & supports the solution development process
during the sales cycle
- Facilitates technical discovery meetings with contracted
customers; authors the Functional Specirication Document &
ascertains customer approval; develops he wor break dwon structure
of tasks required to implement and deploy an approved ECM
solution
- Participates in ECM Sales & training events, as required
- Authors, facilitates & executes approved
- Change Orders as required by the customer
- Participates in technical/end-user training classes in support
of the installed document management solution
- Delivers technical support to contracted customers and tracks
time utilization/problem resolution within the designated problem
management system; backs up the Help Desk and also works as part of
the installation team, as required
- Acquires and maintains current technical knowledge of the
relevant product/servide offerings as it pertains to document
capture, storage, retrieval, electronic workflow, data and systems
integration
- Supports the development of the tinternal ECM system, &
provides rollover suport to end-users, when the Help Desk is not
available.
- Performs other duties as assigned Competencies (Knowledge,
Skills and Abilities)
- 3 years or greater experience implementing ECM solutions (Kofax
Total Agility)
- 3 years or greater industry experience; programming experience
using C#, VB.Net and Javascript
- Excellent interpersonal and communications skills
- Ability to execute within a team structure
- Strong technical implementation and troubleshooting skills
- Ability to collaborate with internal partners and external
vendors to solve technical problems
- Ability to create process documentation Visio experience
preferred
- Knowledge of Robotic Process Automation - preferred
- Expert knowledge of Microsoft Office Products (Word, Excel,
PowerPoint, Project and Outlook)
- Experience, Educational Reqs and CertificationsExperience,
Educational Reqts and Certifications
- Four- year college degree or satisfactory completion of a
business curriculum from an accredited school and/ or equivalent
work experience
- Minimum 5 years' experience in managing/implementing medium to
high complexity projects
- Kofax Total Agility Cognitive Capture Certification
Required
- Kofax Total Agility Process Orchestration Certification
Required
- Kofax Capture Certification - Desired
- Kofax Transformation Certification Desired
- Kofax RPA Certification Desired
- ECMs Certification Preferred
- ReadSoft Online Certification DesiredKonica Minolta Offers:
- Competitive salary (base salary plus generous commission
plan)
- Strong results are well rewarded; President s Club winners have
earned celebratory trips to Miami/South Beach, Montreal, Punta
Cana, and Las Vegas.
- Outstanding benefits package (including medical, dental,
vision, life insurance)
- 401(k) plan with matching company contribution
- Generous holiday and paid time off schedules
- Ongoing professional development training
- Visible, exciting work supporting sales of cutting edge
technology and workflow solutions.Join Konica Minolta and help
drive innovation as we transform the Workplace of the Future.
Konica Minolta is an equal opportunity and affirmative action
employer. We consider all qualified applicants for employment
without regard to race, color, religion, creed, national origin,
sex, pregnancy, age, sexual orientation, transgender status, gender
identity, disability, alienage or citizenship status, marital
status or partnership status, genetic information, veteran status
or any other characteristic protected under applicable law.
Keywords: Konica Minolta, San Diego , Sr. Solutions Engineer (REMOTE), Other , San Diego, California
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