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Referral Clerk - ONSITE

Company: Standard Technology
Location: San Diego
Posted on: September 23, 2022

Job Description:

THIS POSITION IS ONSITE AT SAN DIEGO, CA.This position provides clerical/administrative support in the Referral Management Center for customer service, referral tracking, referral appointing, and reporting activities. This position will support the daily functions of specialty care referral appointing, referral review and coordination, beneficiary counseling and referral tracking at Military Treatment Facilities (MTF).The qualified candidate will use various software applications to record, retrieve, correct, merge, query or print data and reports. Programs and software utilized by the Government and TRICARE contractor include, but are not limited to, Defense Enrollment Eligibility Reporting System (DEERS), access to databases, electronic fax applications, Referral Management System/Referral Management System Tracking and Reports, Healthcare Artifacts and Image Managements Solution (HAIMS), Military Health Systems Genesis (MHS Genesis), and Electronic Medical Record databases. Required Education and ExperienceHigh school diploma or General Educational Development (GED) equivalency. Completion of an Administrative Assistant program is desired.Minimum 6 months of experience in medical office settingPrior experience in MTFs and or with military health systems preferred, including knowledge of military filing systems.Demonstrated experience with general medical ethics, medical terms and familiarity with medical terminology and special procedures, routines, and characteristics of the various clinical operating specialty areas.General office administrative and clerical skills to perform receptionist duties and answer telephonesEffective customer service skillsExcellent communication skills, both oral and in writing.Excellent computer skills to include proficiency in all Microsoft Office modulesFluency in English to communicate effectively with patients and staff. Must meet the eligibility requirement for a government issued security clearance (US citizenship is required)Must provide proof of immunizations, including COVID vaccinations.The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending. Must be able to carry 25-50 pounds and reach high shelving units with the assistance of stepladders to occasionally retrieve and or file medical records.This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. PI192202822

Keywords: Standard Technology, San Diego , Referral Clerk - ONSITE, Other , San Diego, California

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