SUPERVISOR
Company: JaniTek Cleaning Solutions
Location: San Diego
Posted on: January 27, 2023
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Job Description:
Objective: The Supervisor is responsible for the quality control
of their assigned JaniTek accounts; including all service
requirements and direct supervision of assigned staff and must
actively and consistently meet/exceed customer expectations. The
Supervisor assists the Operations Team in holding their team
accountable to the JaniTek standards, including but not limited to;
inspection scheduling and completion, janitor training, reporting
of KPI's, employee discipline and covering of accounts.KEY DUTIES
AND RESPONSIBILITIES:Professionalism:Complete the Supervisory
Training Program.Build a positive relationship with assigned staff
and clients projecting JaniTek as a professional, caring
company.Maintain a well-groomed professional appearance and adhere
to the "Do the Right Thing" standards and codes.Operate safely in
accordance with Company policy and procedures at all
times.Operations:Train subordinate employees in their job according
to company standards.Ensure that all employees complete all
required training, know and understand company rules, security
procedures, and proper chemical usage.Ensure that production in
each building is performed as per the agreed upon task schedule,
hot button sheets, and completed with satisfactory results.Know all
service aspects of each client's account.Establish inspection
schedule.Respond to all reported management or customer
complaints/requests as assigned within time frames given.Completes
site documents daily in a satisfactory manner.Learn safety program
and assist in handling all workers compensation claims
accordingly.Update and coordinate schedules for supervisor
visits/inspections and night project work assignments with other
supervisors/detailers/project crew.Demonstrate good two-way
communication skills with subordinates and other team
members.Ensures all supplies and tools are in good working
condition and order/monitor as needed.Reports any safety issues to
Operations Team.Communicates with site contact any issues with
facilities.Coordinate and lead daily/weekly production meetings to
resolve operational issues and assign production
responsibilities.Develop positive rapport with all staff treating
all with dignity and respect.If applicable keep work area, files,
and binders organized.MINIMUM STANDARDS OF PERFORMANCE:The Lead
Supervisor will have satisfactorily completed the above
responsibilities when:Safety standards are implemented with all
subordinate staff.Training schedule is met for all janitorial and
supervisor staff.Daily Work Order assignments are completed and
reported as assigned.Sets inspection schedule prior to the start of
each month and updates daily/weekly due to unforeseen events.The
individual meets the established monthly target
inspections.Completes all inspections reports and emails results to
operations within 24 hours.Helps to complete all start-ups without
incident.Follows-up on all management/customer requests within hour
or mutually agreed upon time frame.Meet formerly with Operations as
required to review inspections, supervisor development, janitor HR
related issues, and any production scheduling.Job
Requirements:Bilingual English and Spanish (Required)Minimum
Education: High School Diploma preferredMust be available to work
variable schedule Monday thru SaturdayPreferably 2 years in a
supervisory/leadership roleCapable to train employees on SOPProblem
solving abilityDetail oriented / OrganizedValid California Driver's
LicenseGood Communication SkillsMust be able to read/write in
EnglishSCHEDULE:Variable schedule Monday thru Saturday (Between 4-7
hours per day) Sunday's OffDOE: 16.50-20.00 hourly rate
Keywords: JaniTek Cleaning Solutions, San Diego , SUPERVISOR, Other , San Diego, California
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