Premium Services Supervisor, Petco Park
Company: Delaware North
Location: San Diego
Posted on: March 18, 2023
The Opportunity Delaware North Sportservice is searching for
seasonal Premium Services Supervisors to join our team at Petco
Park in San Diego, California. As a PremiumServices Supervisor you
will lead a team of attendants, ensuring our luxury suites are
clean, stocked, and ready for game day. You'll experience the game
day excitement, learn and grow your leadership skills, and be part
of team committed to creating moments that matter. Minimum pay
rate: $20.00 / hour
Information on our comprehensive benefits package can be found at
We care about our team member's personal and professional
well-being. Delaware North provides a benefits package designed to
give you the comfort, safety, and security you need to deliver
exceptional experiences for our guests. All team members receive
- Weekly pay
- Employee assistance program
- Training and development opportunities
- Employee discounts
- Flexible work schedulesEligible team members may also receive:
health, dental, and vision insurance, 401(k) with company match,
paid vacation days and holidays, paid parental bonding leave, and
tuition and/or professional certification reimbursement.
- Supervises and coordinates premium club, suite, or restaurant
staff, including training on company and departmental standards and
providing constructive and corrective feedback as needed.
- Ensures a positive and impactful guest experience by delivering
professional and courteous guest service.
- Receives and facilitates any premium guests' and attendants'
requests and orders.
- Analyzes and resolves problems with associates, guests, and the
operation with the assistance of the Food and Beverage
- Learn and be comfortable with all food and beverage menu items
to effectively complete financial transactions and answer guests'
- Ensures all game day food and beverage orders arrive in a
timely manner and quickly addresses any discrepancies with
- Maintain a clean, organized, stocked and safe area. Immediately
reports any low inventory and safety and maintenance issues to the
- Completes and assists staff with opening and closing duties as
outlined according to departmental standards.
- Responsible for performing end of month inventory for suites
pantry according to inventory standards. Qualifications
- Minimum of 2 years of supervisory experience in front-of-house
restaurant or foodservice position, in a high volume environment,
- Previous experience with a POS system.
- Excellent guest service skills.
- Strong time management and organizational skills; ability to
direct the work activities of several associates simultaneously and
- Ability to work accurately, efficiently, and courteously in a
high pressure environment.
- Good leadership and training skills; ability to teach others as
well as delegate tasks.
- Basic math skills; ability to accurately account for cash and
inventory. Physical Requirements
- Ability to lift up to 40 pounds for set-up, service and clean
up of suite.
- Ability to stand and walk for entire length of shift, including
walking up and down stairs and lifting as the work duties demand.
Who We Are Delaware North operates concessions, premium dining, and
retail services at Petco Park since dating back to 2004. The
42,445-seat venue is home to Major League Baseball's San Diego
Padres. We provide an upscale dining experience, including a
private chef tasting room. At Delaware North, you'll love where you
work, who you work with, and how your day unfolds. Whether it's in
sporting venues, casinos, airports, national parks, iconic hotels,
or premier restaurants, there's no telling where your career can
ultimately take you. We empower you to do great work in a company
with 100 years of success, stability and growth. If you have drive
and enjoy the thrill of making things happen - share our vision and
grow with us.Delaware North Companies, Incorporated and its
subsidiaries consider applicants for all positions without regard
to race, color, religion, creed, gender, national origin, age,
disability, marital or veteran status, sexual orientation, or any
other legally protected status. Delaware North is an equal
Keywords: Delaware North, San Diego , Premium Services Supervisor, Petco Park, Other , San Diego, California
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