Help Desk Specialist

Company: Robert Half
Location: La Jolla
Posted on: May 28, 2023

Job Description:

Description
Robert Half is partnering with local San Diego based company within the service Industry looking for a IT Support Specialist for a permanent placement opportunity. This position is full time with full benefits and is 100% onsite in greater San Diego area. Ideal candidates will be creative IT problem solvers that enjoy working in a dynamic and rapidly-changing work environment.
What you get to do every single day:

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  Respond and follow up on technical help tickets submitted via phone, email, and walk-ups.
  
  
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  Provide IT and Desktop support for Windows OS, MAC OS, Microsoft Office, and a variety of other applications used internally.
  
  
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  Help onboard, support, and train new hires on proprietary software used in within the service industry.
  
  
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  Identify recurring technical issues and propose solutions to address the root of the problems.
  
  
  Requirements
  What you bring to the role:
  
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    Excellent problem solving skills in Microsoft Office/Office 365 and other standard desktop software packages.
    
    
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    Experience with Mac products, software, and operating systems.
    
    
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    General network troubleshooting skills.
    
    
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    Experience with IT support ticketing systems.
    
    
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    Desire to progress in your IT career, learn new technologies, and take on new challenges.
    
    
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    Excellent interpersonal/human relations skills.
    
    
    Other:
    
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      Position is 100% onsite in San Diego
      
      
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      General working hours are 9 AM to 5 PM.
      
      
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      40 hours per week.
      
      
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      Position has full benefits including Medical, Dental, Vision, 401k+ Match and PTO.
      
      
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      IT certifications such as CompTIA, N+, A+, S+ are a big plus!
      
      
      Technology Doesn't Change the World, People Do. -
      Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
      Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.
      All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
      - 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/terms-of-use) .

Keywords: Robert Half, San Diego , Help Desk Specialist, Other , La Jolla, California